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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    It has been working great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the cable modem for about 2 months now and it has been working with no problems. I replaced a TWC cable modem and the installation and activation went fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Value for the Money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my old 2.0 router as it was not working properly. I purchased this new 3.0 router from best buy, hook it up, which was very simple to do, and I could not believe the difference in speed on this new 3.0 router, as it was like night and day compared to my old 2.0 router. I love this new 3.0 router, as the speed is unbelievable. If you need a new router, make sure you buy a new 3.0 router, as you will be very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Met my expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this with a Linksys router works great to deliver my 15 mmps basic Internet to my router to stream movies and tv through out a two story home from the basement.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me $10 on my time warner bill. I've had it over a month with no issues. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Best Overall Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did research before purchasing the 6143. I wanted stop renting a modem and get better speeds from my cable provider. Well this did it. I like gaming and this modem has increased my speeds leaving the cable companies provided modem in the dust. Unless your Internet provider can give you speeds over 300mbs this will work just fine for most people needs. For the price this is the best thing you can get.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    Where do I start?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woah! My Internet speeds have increased not sure why since the connection should be the same but I guess the new hardware in this modem better digests my cable signal. Spec had only improved by 1 mbps and is very much appreciated. For the record I didn't get a new computer to better handle these speeds. My only annoyance is the bright blue LEDs since it's in my bedroom but they are pretty. To help I cover the modem with a book.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this modem and it is better than the one that Time Warner gives you plus it pays for its self in under a year.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy to end leasing a modem from Time Warner. Payback in 10 months. Works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my comcast modem. This product didn't disappoint. It was extremely easy to set up and ultra reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Future proofing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up - just plug and play really. This modem gives you years of future proofing given how much bandwidth it is capable of handling - solid product, no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice, compact and very easy to hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, compact and very easy tobook up. And best of all was the price. No more leasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple setup and ease of use. I was going to get an all in one modem/router but the BB salesman recommended this option. Pleased with this option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, exactly as described. And it had a easy installation. Totally fool-proof. This is so easy that even people who are not computer or tech savvy can get it installed in minutes. Very reasonable priced and i would consider this because of its speed and quality a big bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have Cox Internet & need a reliable modem, look no further. Don't pay the rental fee from Cox for their equipment, spend $50 on this and enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent cable modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is easy to set up and when connected stays connected. I have been using it for 2 months and it has worked flawlessly. Not one drop out during this period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router is incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola SURFboard DOCSIS 3.0 modems are incredible. I have RCN in Washington, DC and the modem that was provided for my 50 Mbps was horrid. It would continually drop signal, have communication issues with my wireless router, and require constant resetting. On top of that I would consistently have to call RCN tech to have them take a look at the bandwidth because it was all over the place. Purchased the SURFboard modem and my connection has been incredible ever since. Solid connection, faster speed even from RCN, great for my ROKU, and various wireless devices. I highly recommend investing in this modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TWC stated I needed a new modem to get their new speeds so I ran upstairs and ordered with BB. Drove to the BB by me which told me I was at the wrong BB for my order but not to worry because it happens all the time. Something on the website doesn't explain which store number is closer to me I was told by the assistant. They went and pulled the modem, cancelled the old transaction and completed the new one with them. In and out in under 15 minutes. Got home and unhooked the old modem, installed the new modem, let the modem light up, opened a browser and followed the on-screen instructions and was back on line.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Modem that meets expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to buy this modem because I wanted to not pay comcast to rent a modem that would be a thorn on my side in the performance and customer service sense. I was a little worried about setting it up cause I needed it to be bridged to work with my current network but it was surprisingly a quick setup and comcast actually helped with the process that only took about 5mins. My Internet speed is fast and the connection is stable.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than the one the service provider had. Would have gave in 5 stars but it took my provider over 3 hours to get a signal to it. Not sure if there fault or the modem. One way or the other awsome router. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    High speed modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years i rented cox cable modems. I wish if would of never did that. This modem blows cox cables modems out of the water.

    I would recommend this to a friend