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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just switched internet to cable and needed a new modem. This was recommended at Best Buy and has worked great. Hook-up was easy and worked well with my existing router.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I wouldn't have to keep paying cable company monthly. Would have preferred the color black, but its okay. Works like its supposed to so far, thank God.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Well worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works great, on comcast with 105mbps package and it is fast, fast, fast. Just make sure it gets provisioned correctly by your provider or you will not be able to take full advantage of the capabilities. I had to update my wifi router in order to use the full potential of my 105mbps package. I was impressed none the less.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem to fix a problem, which I thought was the modem. It wasn't, it was the cable. But this modem is fantastic and gives very high speed performance.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works great I've tried a couple others that were cheaper and had nothing but problems it may cost a little more but spend the money it is totally worth it

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Works great as advertised!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 3.0 modems are required in order to get internet speeds faster than 15mbps. After you install if you still aren't getting those faster speeds you need to see if your computers wireless is 3.0 as well. If not time for an upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great price very reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this at a vacation condo to avoid the monthly fee for leasing a modem from Cox Communications. I have a 100Mb cable internet connection and I'm also using a AC1000 Netgear router for Wi-Fi. It's been very reliable although Cox app always says service interruped. But if I call them they say it's connected and I've had no complaints from renters

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the easiest electronic installations I have done. The salesperson helped me not overbuy what I needed, Spectrum/TWC network recognized it immediately, and it has run perfectly. Started saving rental fees immediately. We have an IP phone through the old modem and there have been no issues. I would recommend this for anyone with Spectrum/TWC and under 70mb speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem for Comcast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem from a local Best Buy. I have Comcast TV/Internet combo and the Arris SB6141 was on their recommended list. It works without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy this modem so I could upgrade from the older Arris modem that I had from Comcast. So far so good. No problems, and the speed increased quite a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I’m liking it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this modem paired with the NETGEAR nighthawk. Both give me great speeds for a great price. I’m loving this combo. I use it with xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Motorola SB6121 to this modem , and, my comcast speeds increased greatly. I was getting 15M download speeds, and, now, I get 90M download speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem maximizes the speed your ISP allows and is easy to set up. My old modem provided by my ISP cost me $7.50/month and did allow me to reach my full speed. Once I installed the Surfboard and got it registered with my ISP, it was ready to go. I did a speed test and it was achieving speeds much better than the generic modem from my ISP. Very pleased with this solid purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good router for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the router for a couple of months now and it works great once I got it in synch with my cable company

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bleeding edge but good enough for most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SB6141 supports 8x4 channels; 8 downstream channels and 4 upstream channels. it should provide a max bandwidth of 304 Mbps down and 108 Mbps up. That’s a lot faster than most cable-Internet plans. It's not clear yet if this version will support the DOCSIS 3.1 release later this year but, again, existing configuration should be more than enough for most cable internet plans. Comcast was able to config and download their modem config quickly and easily without any technical fuss. (more than I can say for most of their own cable modems) Front panel indicator lights are a bit too bright for my tastes but I've not yet fussed with any of the configuration defaults to see if the brightness levels can be turned down. Overall a quick and easy replacement to provider rented gear.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does a better job than TW rentals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Got tired of paying time warner for junk. Easy activation and finally getting the speed I pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best moden I've purchase. I bought the warranty just because it's an electronic and you never know what might happen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my old Motorola modem sb5100 that had intermittent issues replaced it with this and haven't had an issue yet getting blazing fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this modem after my other one was going in and out. So far this modem is so much quicker then the previous modem. And I am extremely happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for consistent internet connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment prior to purchasing this modem was failing and had to reboot constantly. In the 90 plus days that I have this Motorola I have not had to reboot once.

    I would recommend this to a friend