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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up - just plug in outlet, cable and Ethernet and you're set. No problem setting up with Time Warner. Just needed to give MAC number and I was set.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good on price and workable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine and the price is reasonable. Of course, it can save monthly rental fee after 5-6 months. Therefore, 5 stars should be given.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Rock solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an awesome job and is completely reliable. Performs great with xfinity. Also works fine with triple play even if it doesn't have the voice function.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, it was very easy to hook up, just called my cable company and gave them the serial number and my Mac ID number and I was up in running in 10 minutes.

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 5 out of 5 stars

    Fast modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install with very fast connection speeds. The only bad thing I could say about it is the lights are very bright and needs to be toned down a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Fantastic modem for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I waited so long to ditch my Comcast cable modem (that I have paid for at least 10x over) in favor of my own purchased modem. This Arris modem was very easy to set up and after a 10 minute call with Comcast it was up and running - and my downloads and streaming devices are working slightly better than before. I will pay for this within 5 months by switching.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine. I purchased after my cable company told me I needed to upgrade my modem, and this was on the recommended list. I haven't noticed any changes though. Perhaps there's something internal that is better?

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the modem for about 4 months and I have no complaints. I bought it to save money rather than pay Time Warner Cable a monthly fee to rent there modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good n did the job. it wasn't the cheapest one in the store but the review where good. i took a chance and it turned out ok. In fact turns out my old one had burned out wires and was bad overall so buying this was a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Compatible with Time Warner Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem so i would not have to rent one from time warner. The modem handles high speed internet with ease and has never given me any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Looking to upgrade what TWC gives you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem has all the speed you need, and is way better then anything that TWC gives you to use. Pair it with the Apple airport extreme and its a great match.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Setup, Speed

    Rated 5 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was easy to install and set up. Increased speeds for computer. So far , no problems

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this modem has worked perfectly. I was glad to get rid of my rental unit from the cable company. This will save me a bunch of money in the long term.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surfin' USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been messing around with the router/modem combos and have been dissatisfied greatly. Switch to a dedicated SURFboard Modem and I am flying on the internet!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to buy my own modem since Time Warner charges modem rental fee. So far this modem has been working great. It should pay for itself in about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Motorola modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of paying my cable company $10 per month to rent their modem so I decided to buy my own. So glad I did! This did just the trick and my internet is even faster and better. So happy I finally bought my own modem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Overall, it is a very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works fine. Router is not included, I accidentally bought it assuming it is a combo. But I am satisfied and just fine having a separate router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, affordable and easy to setup. status lights are nice and bright and it is a compact design. No setup problems and was up and running in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Why give the cable company $10 a month?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of cable company modem. On sale for $49, this will pay for itself in 6 months (after sales tax). Speed is excellent on Spectrum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far working great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my IMacs, iPhone, iPad, HP wireless printers and Airport Express.

    I would recommend this to a friend
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