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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 9,207 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It's a modem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a modem. It does its job well. Only problems with it are those if my provider. I would highly recommend this modem for those who use a cable provider for there I SO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eliminates monthly fee for Time Warner modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using Time Warner modem to hook to wifi router there is a monthly charge, but this one is compatible with Time Warner service and eliminates that charge.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Why give the cable company $10 a month?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rid of cable company modem. On sale for $49, this will pay for itself in 6 months (after sales tax). Speed is excellent on Spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Save money on your Cable bills...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cable in my area is charging over $7/month to rent their modem, which by all definition is junk. In one year, this modem will pay for itself, besides that, I took a speed test with the modem offered by TWC and one after setting up this model. I'm now getting the same speeds that TWC offers for Road Runner Turbo. So yeah, I really enjoy the money I'll be saving and the extra speed I'm getting.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Speed

    Rated 5 out of 5 stars

    good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good unit, decent price, fast modem, easy setup, dont see much need for improvement

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speeds As Advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced rented Comcast modem to save some cash. Once activated on their system it has been stable and has held up speed of 57 Mbps with Blast level service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    A great modem with nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great modem with nice features. I upgraded my modem to this to take advantage of DOCSIS 3.0 features. Installation and set-up was very easy, and including the call to my cable provider (Cox), it only took about 15 minutes for the whole process. My only complaint is that the blue LED lights on the front of the modem are VERY bright. I'll probably end up covering them, as they are pretty distracting.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Does the job at good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had more than enough performance for the level of service my ISP provides so no need to go to a higher cost unit that bonds more channels (not using that even if it were offered by the ISP which it is not). By staying away from the highest performance unit that isn't needed you see a lot more value. Also the payback versus renting from the ISP is well under a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem after our Motorola one died. It came at a great price, compact and hasn't needed a reset yet. It's very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues with it works great this modem was recommned by the geek squad always ask them and they'll point you to right one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 5 min for Comcast to activate. Getting better speed than the contract.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Product, No Hassel, Plug and Play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with basically zero frustration setup. Bought for use with Comcast and just provided them the MAC address and it was online in minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Money Saver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to turn in the slow, leased modem from the cable company for this much, much faster modem that I don't have to pay monthly for. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest modems to set up and connect. Stays connected 10x better than Centurylink modem. I am very pleased with this product

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions as advertised, happy with purchase. Could have installed myself because it was easy to install but I still used the Geek Squad for assistance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A No-brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, plugged in all the cables, called cable company to authenticate it, worked. This might be the easiest I have gone through in several years. Nicely done.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    love this modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modem after reading lots of reviews, and i am very happy with my purchase. It does everything I need. I have never had a problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my old DOCSIS 2.0 cable modem and works great without any problem for 1 month already. Very easy to use. Save monthly modem lease from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good High-Speed Modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace the rental modem/router from Comcast. Using it paired with the Netgear R6300 Router. Has been working flawlessly since purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem of Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect for my internet provider. Buying seems a better option to making a lease payment every month. Happy with my purchase.

    I would recommend this to a friend