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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 9,207 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem after I cancelled my cable service and wanted to just have internet. Set up was simple and it is working without issue so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is good looking and super easy to set up! In my home, daily, we connect around 5 devices to this modem's wifi, and we never have any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Simple High Quality Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very simple to setup and has worked great. I am very pleased with the quality of the product and the great price Best Buy offered it at.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well, no dropped connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this cable modem a year ago and it has worked great. connected without problem and does what its supposed to do without losing internet connection

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Better than renting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it would cost to rent a modem from the cable company for a year, I purchased this. It is FASTER and in a year it will have paid for itself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up, plug it in and call Comcast to provision it. Speed tests performed before and after installation are virtually identical but I am happy still because I don't have to pay the Comcast rental fee. It is a little pricy for no performance gains. It will take a year to recoup the cost but again I would much rather buy it outright than give extra money to Comcast every month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem during an upgrade needed at my home and this works great with the combo router I have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from 30 mb to 50-80 mb. My modem was over 5 years old and it was time to upgrade. I read some reviews and this was the best bang for my buck.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a good value. This modem performs well and meets the bandwidth of my ISP providing a great Internet user experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Improved our streaming speed signiicantly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty easy to set up and has made a significant improvement in streaming ROKU. A better modem DOES make a difference. Would recommend to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Glad to get rid of my rental fee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so I didn't have to pay my ISP any more equipment rental fees and ended up getting better speeds then I currently had.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    awesome modem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wanted to upgrade to this modem once I upgraded my internet speed. sustained speeds are awesome and the number of devices connected doesn't affect it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem fits our needs perfectly and it was so easy to set up. While only a month old, we have had no problems with it! Works with TWC - our carrier.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    We like this item and it works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for multiple devices. Save yourself money, no need to pay Comcast Cable's rental fees each month.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Led brightness

    Rated 5 out of 5 stars

    Great modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router to work with time warner cable internet and an apple router. The modem works flawlessly and never needs to be unplugged or reset. Highly recommend. The only downside is the lights on the modem are extremely bright as others have noted. If this will be in your bedroom you will probably end up covering the lights with electrical tape.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem for a cheap price. I have the fastest internet that my provider allows, and I’ve never had any lag or connection issues

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plain and simple modem that gets the job done. Haven't had any issues with the device and is far better than paying a monthly "lease" through the ISP.

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 5 out of 5 stars

    It is doing just fine as a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My modem is white not silver. It is doing great and I am glad I am not paying time warner to rent one.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Upgraded modem for better performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv/internet provider prompted me to upgrade our old modem in order to take advantage of improved performance and this modem is doing the job.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice for a modem. I am using it with comcast with multiple devices and it's fast !

    I would recommend this to a friend