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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 9207 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers value the SURFboard 8 x 4 DOCSIS 3.0 Cable Modem for its ease of use, strong performance, and competitive price. Many appreciate the straightforward setup and compatibility with various internet providers, along with its compact size. While some find the brightness of the lights to be excessive, the overall positive feedback highlights the modem's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 9,207 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Had the modem rented from my cable provider and could tell a huge difference in speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem is as advertised! Setup was simple after contacting the cable provider for activation it was online in a flash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Own don't Rent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a cable modem up to 300 Mbps. (Most cable). If you need more speed and can pay for it use the next model up. This one is great, and installed easy. Cable company has you read a few numbers off the label, and you are up and going.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with Wow Internet. Allows me to receive faster speeds that my old router wouldn't allow

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Cable Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replace for the same brand. The all one was a different Docis Working well from the first moment

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value modem, works without issue (I have Comcast internet), and the price beats renting a modem from Comcast.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    This modem is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cable provider recommended this modem and it tripled my speed. I got a tremendous deal at Best Buy, to boot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value - Most Current Standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an Internet outage and after a lengthy troubleshooting session, our provider indicated that our existing cable modems were no longer supported by the manufacturer and recommended we rent from them. We went to Best Buy and purchased a Motorola SURFboard SB6141 DOCSIS 3.0 high-speed cable modem that meets the most current standards and is far better financial solution than renting equipment from the Internet provider. The modem was quick and easy to install and register.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it, hooked it up, connected to the internet... works fine. Simple and easy. Sure beats renting a modem from the cable company. Will pay for itself in less than a year.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product with excellent speed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product with excellent speed and I would recommend it to anyone who is looking for a great modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Top o' the line cable modem!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, fast speeds, and reliable! The blue lights on the modem make a good night light in the office too!

    I would recommend this to a friend
  • Cons mentioned:
    Lights

    Rated 4 out of 5 stars

    Brightly works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be a good device. It works as expected, but I wished I got a black one. The lights are waaaay too bright and, with white case, you can use it as a desk lamp.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase. Works as good or better than expected. It's very inexpensive for its quality.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works like suppose too!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked online, found the one that was best suited for our needs. Got it home, hooked it up.... Works like a pro!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hey. It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cable guy came, hooked it up, and it works. Of course, Best Buy tried to talk me into a more expensive box, but... why? It's just one of those necessary evils in our modern lives, complete with the sort of baggage associated with modern lives. The blue indicator light ruins the ambiance of intimate candle light activities. If I'd thought ahead of time, I'd have had the cable guy put it in the closet, the basement, the attic, anywhere unseen. I really can't stand the thing, but... hey... it works.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great modem for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola surfboard modem was in the mid price point and has the speed we need to use all our Apple products.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Fast and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem works without any glitches. It does exactly as it supposed to do and is on Time Warner's approved list.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought modem because cable company requirement to go to DOCSIS 3.0. Modem was easy to set up and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great for stopping TWC rental

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money on TWC bill each month. Pays for itself in time. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    really cleans the floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has more steam output than other machines we purchased and the results are clean floors and ease of use.

    I would recommend this to a friend