Customer Ratings & Reviews

Use with cox cable internet and have no issues streaming or playing xbox. Great product!!!!

Easily set up and installed myself. Wireless network up and running in 30 minutes

Great router to buy if you don't want to pay a monthly bill from Xfinity

No constant interruptions and compatible with Xfinity Docsis 3.0 (and for Docsis 3.1).

Arris has done a good job with the SBG7400AC2 hardware and functionality. In the past, I have avoided all in one modem/routers as they just don't provide the range of features available in discrete devices. With one exception, the SBG7400AC2 does an excellent job of marrying the two devices without feature loss. It is very easy to set up and configued easily with my cable provider (Comcast). Once connected, I initially set it up in bridge mode (as a cable modem only) to test the speed against my older modem using my existing router. It provided about a 10% improvement on a 250mb line, so pretty excellent. Once configured as a router, it was very quick, about on a par with the mesh router against which it was being tested. Speed is definitely not an issue with the SBG7400AC2. Configuration using a (Windows) laptop was very intuitive and actually pretty well documented with help bubbles using the web interface. The router supports IPv4 and IPv6 very nicely and is very quick. The wireless coverage was surprising, actually on a par with an external antenna unit that I was able to test against. It was not quite as quick as the mesh router that is currently installed, and of course the mesh wireless routers were able to provide a much more solid signal to the far corners of the house. The utilities include the usual network test tools and a wifi analyzer that provides a graphical display of channel usage and all the wireless networks SSIDs around you. Very nice. There is a USB port on the front that is convenient for temporary devices, like a memory stick. A USB port on the back for permanent devices, like a printer or drive would have been nice as it would keep the cable clutter down. The one place where it falls down is in security. The basic firewall functions can be configured from the web interface, but the parental controls and the McAfee Home functions require you install a phone (IOS or Android) app. The app didn't work on two different Android phones I tried. From the Google Play page, I could see I wasn't the only one to have this problem. The McAfee Home is a bit of a scam as well in that the McAfee client licenses are only good for 90 days. There is an additional security issue that is not as obvious. There is no auto update or update check. Updates are controlled by the cable provider, Arris has no real control over it. Overall a really fast all in one unit with a very nice, very capable user interface. Too bad the Android app kind of soured things.

nice to own modem instead of renting..just hope it last more then to years to out weight the cost.to early to tell yet.but so far no complaints

I get beyond what i pay for in speed. My download is around 280 mbps. I pay for 250

Works great. Took care of the problem of getting the internet in all rooms of my house.

Good router/modem but not enough range, 9 months after stop works, lucky I had service plan!

It is a great product I don’t have any problems with it It is a good product

This is a great piece of equipment to have if you have more than 1 computer..

It was a little pricey but much better than leasing one from cable company

I used WIFI for a decent-sized house without an extender. signals all the way through.

Its very effective and gives a good service. Stops monthly rent for the modem

It does its job without loss of connectivity. Good equipment

Serves its purpose and keeps the connection, haven’t had any issues with it yet

Stop paying your cable provider for equipment! Buy your own modem/router.

Love dual modem. Similar to rental of comcast and saves me monthly bucks.

Bought to get rid of paying rent for cable modem...works great no issues

This router which I purchased to avoid letting Comcast charge me more is bery good