Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,409 reviews
Pros mentioned:
Performance
Cons mentioned:
Lag
Rated 4 out of 5 stars
Does the job
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It seems to work well so far. No lagging just yet.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Much needed upgrade
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is expensive but I really needed a cable modem/router all in one. This model was one of the few choices that meets my requirements. I upgraded from a Netgear modem/router (8x4) that I had owned fro several years and needed more download/upload channels to handle the increased demand from school and work.
I would recommend this to a friend
Pros mentioned:
Ease of use, Wi-fi
Rated 5 out of 5 stars
Good wifi improvement.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have no issues with this thing. I got it in the hopes of either matching or upgrading from the Comcast rental. My internet had stopped working, and even after they replaced my modem it still didn't work. I took matters into my own hands, and bought this. Problem solved. Thanks for nothing Crapcast!
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Router and wireless
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great, fast and reliable. Very happy with the product.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good product to use. Strong signal and easy to set up.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was easy to set up and my download speeds increased.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Very good wifi router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this and was not sure of setting it up I called spectrum and they talked me through everything it was easy and it works great I thought it would increase my speed but it was the same which was ok the only problem was setting all my wifi devices to the new ssid and passwords but that turned out ok also
great router
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
No complaints so far.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great so far. My last modem crapped out on me, and this one has been pretty great. I use it for work and watching TV shows. Don't play a lot of games on it but when I do, I don't have any issues with that either.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Good Performance for Value
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good, solid and fast internet router. The issue we had with the WiFi was resolved with other equipment that I also highly recommend - the Eero WiFi router - but overall internet performance off this router is great. The troubleshooting and log tools are a little unhelpful and could be improved.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Modem/router
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great so far easy to install. If someone needs one I will recommend.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Fast connection and easy setup
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an extremely fast modem. Works great with Xfinity, which is our cable internet/wifi provider. It was easy to install and comes with an app for easy use and installation through my phone. Since it has two channels, it is easy to have a fast connection throughout the house.
I would recommend this to a friend
Rated 5 out of 5 stars
Solid Product
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Value for the money a very solid product with good range.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great update from 4y/o modem
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this new modem to update a 4y/o modem since that one capped at 200mbs, increased our speeds to 400mbs on Spectrum and with NO device yet on network i ran a speed test and it did hit 390+ a couple times. I have since connected all our devices, several and speeds are at a constant 240+.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
VERY GOOD
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was ridiculously difficult figure out how to get it working, but once up and going it has been wonderfully fast and consistent.
I would recommend this to a friend
Cons mentioned:
Size
Rated 5 out of 5 stars
Works Excellent, but huge size
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the functionality of it, love the look as well. The only thing I wish was different is the size. It's big and doesn't really fit anywhere we would be able to put it. But it works great so I still recommend it.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Replacement
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted to stop paying a rental fee for my router/wifi unit.
I was not sure if I could find a unit that would replace it.
The sales person said that I would have 14 days to try it out, and if I was not satisfied I could return it. I am extremely satisfy with it.
I would recommend this to a friend
Rated 5 out of 5 stars
Best modem ever
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! I have this for 2 years.
No issues so far.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and is working well. Bottom light keeps flashing but that could be due to my provider, not the unit
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
ARRIS SURFboard Dual-Band AC2350
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
With all the hype between a modem and a router, this is a two for one deal ! With it's amazing but yet simple to install and use it comes in handy the download speed is amazing more , just takes the road blocks out of the way and gets you ready !