Customer Ratings & Reviews

Setting up the internet was quick and easy. The modem recommends a very good app that allows you to change any and all settings about the modem with ease. Once changes are made, the reboot cycle is only a minute long before your modem is back up and running with any personal changes made. I loved that.

Had modem from Atlantic broadband and our TV would have to buffer at least once an hour. Even with a hardline from the modem to the TV. The wifi would would need to be reset at least twice a day. Picked this up and haven't had any issues since. Devices run faster also.

Bought this cable modem to replace an older model. It's nice to have the modem and router all in one unit. It reduces a lot of cords and clutter behind my desk. As for fast speed, I see a slight difference but I do need a new desktop computer with faster speed. overall it's ok.

Easy install & I like having multiple ethernet ports in the back

So far, so good. My Netgear router died after about 2 1/2 years. New router pretty easy to setup. Before you call your cable TV, write down every serial #, model # etc. It makes it easier so that you don't have to try and hunt for the info when you are on the phone. I think it took longer talking with Comcast so that the internet would recognize my computer. Once that was done. All I had to do was add the router to each TV. My husband was snoring when I connected the TV in his room. Never knew I was there. The man sleeps with the remote in his hand. Seriously. So he thought I had fixed the problem in the morning. I said, yes, it works great now, doesn't it? A man without a remote is a terrible thing. Roku was crashing several times a day because of the old router going bad. Haven't had any problems since. My only complaint is that it was a little spendy.

Works great provides 5G for 5G devices but also has a separate Wi-Fi connection for non 5G devices at same time it’s great and I have a lot of devices. And it works for Comcast no problem compared to paying Comcast to rent one.

Yes, it is. Replaced a five year old (50 years in computer years) Surfboard modem that still worked fine with my Comcast connection but took its sweet time with downloads, etc. This new unit works like a charm! Fixed the problems I was having and relatively easy to set up. Get one, you’ll be glad you did!

Great modem and it saves me $15 per month on my cable bill.

Works great, was easy to install. So much better than the rented two from the cable company. I was a little concerned getting the combination, but the outstanding customer service tech put my concerned to rest and I have been very satisfied with the product.

This is a more powerful Modem. I don't have that many items connected, but because of the 5G, my internet seems faster. My other modem didn't take full advantage of my speed that I had through my ISP. I had to call the cable company to connect, but setup was a breeze.

I purchased this modem over a month ago and it has been working great. Very fast even with 4 people in the house using multiple devices. A little pricier than others that may have been good enough, but it's worth it to not have to worry about slowdowns or problems with multiple devices.

Love it!!! Easy to install and works great. This is my second which is upgraded from my first. The first worked for years. It is great to have the modem/router in one unit.

Needed an upgrade from our old surfboard and I just love the combo and they have great realiabily.

Compatible with Xfinity. Goes up to 800mbps of internet speed. Add a cooling pad from Five Below and you never have to worry about replacing it for a while.

I bough this device all no with a more expensive and newer edition device. At the end they performed exactly the same! So I returned the expensive one and kept this one. Worth the money and works with all internet providers, or at least most of them. No regrets!

We bought this model to replace the ARRIS - SURFboard AC1600 Dual-Band Router with DOCSIS 3.0 Cable Modem that we purchased over three years ago. It was relatively easy to install, coordinate with Comcast and it works. What more can we ask for?

I've had many Arris modems in the past that various cable companies has provided in the past. They work great and the router has many configuration options. I have a fairly large house and the wifi doesn't have any issues reaching anywhere.

The product was easy to set up. The cable guy said this product was one of the best out there. I haven't had any issues so I'm happy. We live in a town home and the box is hooked up downstairs but I have no issues hooking up with wifi upstairs. Works great.

It seems to work really well. I stream to a smart TV and we watch YouTube. I have been using it for a month and I have only needed to cycle the power one time to do a reset.

I was long overdue for an upgrade to my modem/router. After reading every review I could find I chose this one and I’m glad I did. It was extremely simple to swap out my old one and get this up and running through Comcast. The whole process took less than 30 minutes.