Customer Ratings & Reviews

Very easy set-up using the app. Signal is strong most of the time, however there are times where the signal drops out randomly. The great bonus is I own it and I am saving money on rental fees. Would recommend.

Easy to hook up. Works well with Comcast internet but not the one to buy if using for landline telephone too. Had to take back to get model with phone jacks. Comcast agent said this is one of the best.

I previously had Netgear...it as disaster. Very POOR customer service. To the contrary, ARRIS - SURFboard Dual-Band AC2350 with 32 x 8 DOCSIS 3.0 Cable Modem - Black has been a great equipment. No problems of any kind...thus far. I'm happy with my purchase.

This was a great value for the money. Saves me on having to pay per month to the cable provider and it’s better then the one they give. Also we have a 3 floor condo and it works well on all three floors. Super easy to set up even if you are not that tech savvy.

Due to a recent house downsize, I wanted to eliminate items taking up space. So, purchased a the ARRIS combined a router and modem. It works great and I like having less items sitting out. Same great speed and quality of unit.

Works great. The tech clearly understood my need to update our router and somewhat limited tech skills to work with. He said the Arris wold solve both problems and it did. Also Arris tech support was extremely helpful.

Easy to get started and install. Directions are easy to follow and product works. Of course it can only be as good as the internet coming into you house. If that sucks then it doesn't matter how good of a modem you have.

The product is definitely high-quality and I have noticed a quicker increase in speed in my home. It was fairly easy to get all set up but I did get stuck but luckily my nephew was able to finish it up for me.

We turned our Suddenlink modem in and bought our own. Theirs had to be reset no less than twice a day. Once theirs was returned, we now have a $10 less per month bill. Well worth the money not to have to fiddle with it everyday! Very happy.

I like this modern that it’s performance is very good

The unit was recognized quickly by Comcast & once they got the Mac ID # the system was easily set up & a check was done quickly to complete the system set up! Jay at the Tacoma store was very helpful in helping me select & order the item!

Good works perfect with Xfinity connection and speed is also great

Bought this to replace my comcast modem that I had to lease monthly. It was very easy to get setup and online. It was also very easy to get all my electronics connected to it with ease. Everything is working great and streaming movies is no problem

It does a great job. Works as intended. Im glad i chose this one over others.

The SURFboard works very well with Cox Cable and is both our modem and router in one device. It was recommended by the Best Buy Internet “guru” and it works excellently and easily with our computers, iPads, and iPhones.

I thought a new cable modem would help the freezing of streaming on the bedroom tv. Still the same! Cable co. Says it’s not the problem on our end. Ggrr!!

Our old one aged out so this was on sale and traded it in for an extra 15% off. Good deal

It is a good router and cable modem. It works as it should and I have not had any problems with it. Just let the cable company know what you have so it can be activated and after that it is plug and play.

After trying so many modems, and returning them all, I finally found a modem that works perfectly. Easy set up. Regular ongoing connection without interruption in service. Easy set up and activation with Xfinity Wi-Fi.

Bought on recommendation of salesman, performs as advertised great wifi coverage throughout the house, little tricky getting it to connect with xfinity but finally got it to work, highly satisfied