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Customer reviews

Rating 4.5 out of 5 stars with 1410 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,410 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Flawless victory for this modern

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an alternate modern to replace the cheap one that Xfinity provides. This has worked flawlessly in conjunction with my eero mesh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment. Strong signal, good deal. I ffool recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WiFi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was everything and more than we expected. A great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with xfinity folks to turn unit up, gave them model number which they requested. they then took info did their magic and after 5 or 6 minutes I was up and running and saving $13.00 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use with a nice boxy design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like a charm! super easy to setup. The size is okay not too bulky

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    ARRIS - SURFboard Dual-Band AC2350 with 32 x 8 DOC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard Dual-Band AC2350 with 32 x 8 DOCSIS 3.0 Cable Modem - Black Best wifi we have ever had. Excellent coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    High speed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modern router combo . Speed is very good at 400 mbs. Only problem is that the range is not great. May need a range booster or extender if you purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked to perfection. Very easy installation and as soon as the service provider pared the streaming began and has not stopped

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Solid Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family member that didn't want to rent the equipment from their ISP. Works great and broader WI-FI range than the ISP's equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr Cintron

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, works really well, will buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem. It was easy to set up and is able to handle all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased this so that I didn't have to pay comcast every Momonth for their box and it was worth it. It saves money and works better than their product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/modem!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with our Wow! internet service. Running several devices, both wired and wireless, and we’ve seen no issues. We’ve had the unit for almost a month and couldn’t be happier. So glad we aren’t paying $10/month for a cheap rental unit anymore. Also, our whole house has had excellent wireless coverage with no extender needed, unlike our previous Spectrum unit.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and so far very pleased. I like the modem/router combination.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great! We had some trouble setting it up, however in the end it was good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was super simple to set up and I haven’t had any issues with my internet since switching to this router. Movies and games are no longer freezing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem and so much more

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Comcast for my ISP and this modem is hands down way better that the "Gateway" they provide. The interface is easy to understand and there are many control and feature that you would normally only see on a very high-end Cisco or business class modem. One feature it has that I did not even know I needed but cannot live without, its the USB port for connecting an external drive and uses it like a NAS (Network Attached Storage). No need to file share from one PC to another. Now external drive is our home file server. It also works well for storing media for your media server.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Very pleased with this router/modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and feels like quality gear. Easy to install. Upgrade from an AC1900 and no more dead spots in our plaster-walled house. Better streaming while using other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really improved the speed of my internet, and quality of online meetings/appointments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item, transmits signal well,

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far, no problems like our other one. Had to replace it, company sent new one, first one simply didn’t work . No dropped signals

    I would recommend this to a friend