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Customer Ratings & Reviews

Your price for this item is $76.99
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The comparable value price is $219.00

Customer reviews

Rating 4.5 out of 5 stars with 1409 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,409 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use with a nice boxy design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like a charm! super easy to setup. The size is okay not too bulky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome modem but for some reason it would not work with Suddenlink even though the technician from Suddenlink recommended it. So i ended up returning the product only to discover that it was actually good with Suddenlink and that the customer service people on the other end failed to activate the device! OMG! Why aren't there any other internet service providers out in my area?!? I'm sure the best buy customer service reps probably think I'm up to something from all the times they've seen me coming in and out with different modem returns, but hey, blame Suddenlink lol I'm just following their advice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Flawless victory for this modern

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an alternate modern to replace the cheap one that Xfinity provides. This has worked flawlessly in conjunction with my eero mesh

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr Cintron

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, works really well, will buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Surfs all waves!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this so I could stop paying rental fees to my cable/internet carrier. Works great, better than the stuff I rented. Even provider rep said it was a good choice when I had to call in to activate.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    VERY PLEASED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Haven't had any issue with it and Best buy even price matched with online price from Amazon (i think) so we got it cheaper then there instore and online price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good modem. It was easy to set up and is able to handle all my devices

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and so far very pleased. I like the modem/router combination.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great! We had some trouble setting it up, however in the end it was good

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked with xfinity folks to turn unit up, gave them model number which they requested. they then took info did their magic and after 5 or 6 minutes I was up and running and saving $13.00 a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked to perfection. Very easy installation and as soon as the service provider pared the streaming began and has not stopped

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    ARRIS - SURFboard Dual-Band AC2350 with 32 x 8 DOC

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ARRIS - SURFboard Dual-Band AC2350 with 32 x 8 DOCSIS 3.0 Cable Modem - Black Best wifi we have ever had. Excellent coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Woohoo works wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Modes and routes like a dream.woot woot.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Solid Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a family member that didn't want to rent the equipment from their ISP. Works great and broader WI-FI range than the ISP's equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really improved the speed of my internet, and quality of online meetings/appointments.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    High speed!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great modern router combo . Speed is very good at 400 mbs. Only problem is that the range is not great. May need a range booster or extender if you purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router happy with purchase @

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this router was very fast anf Im glad geek squad set it up !

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased this so that I didn't have to pay comcast every Momonth for their box and it was worth it. It saves money and works better than their product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router/modem!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with our Wow! internet service. Running several devices, both wired and wireless, and we’ve seen no issues. We’ve had the unit for almost a month and couldn’t be happier. So glad we aren’t paying $10/month for a cheap rental unit anymore. Also, our whole house has had excellent wireless coverage with no extender needed, unlike our previous Spectrum unit.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded in an old Arris for this one and this is working good.

    I would recommend this to a friend