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Customer reviews

Rating 4.5 out of 5 stars with 1410 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,410 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good price for the features.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Drastic speed increase immediately even though our old modem had the same specs. WiFi is stable and works in the whole home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    REPLACE MODEM NO MORE RENTAL FEE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hookup and have internet access. It was a replacement for a rental modem that was over 2 years old (rental). Easy cost cutting

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    The Flash!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what i was looking for. A whole lot better than the motorola modem/router that was provided by xfinity/comcast. I would highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Modem/Router Combo

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem/router combo! Works great with Charter/Spectrum! Perfect if you have anything below a 1gb Internet speed!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Good enough for what you pay.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 3 story condo, my modem is in the first floor and you still get 2 bars in the last floor. Getting good speed and shouldn't have to upgrade anytime soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    SurfBoard ARRIS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Modem wifi, it will shut down automatically sometimes and the connection isn't as fast as I expect.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Replaced comcast equipment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does everything expected. No bufferingand its very fast. Couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to set up! We use this modem to stream TV and for all in house internet usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good modem/router choice for Suddenlink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router combo unit has been very reliable for us so far. Wireless speeds are clocking in at the upper limit of what our devices are capable of, haven't checked the internet speed over ethernet yet. It is working great with 1 Gbps service from Suddenlink. Wifi signal reaches throughout our house on the 2.4 GHz band and the 5 GHz band reaches about 2/3 of the house. We have a long 2300 sqft house and the router is set up at the far end of the house, I expect the wifi will work even better once the unit is relocated to a more central location.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Glad we purchased

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased the modem to cut down on our internet bill. So glad we did. It’s so much faster than what Comcast provided to us originally. .

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router modem arris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good modem I recommend it to anyone the speed is really fast I have 1600 ft.² at my home with six different devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris AC 2350

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced the Spectrum modem with this modem router. It has a great signal and works well with Spectrum

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great arris surfboard dual band ac2350 with 32 x 8 docs is 3.0 cable modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best modem ever

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have this for 2 years. No issues so far.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Robert H.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great product, and very reliable. It is the best Modem I have ever used for my MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Set-Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to install and is easy to add new devices to the network. And it allows us to use the full speed of our internet service.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    Good replacement for monthly Comcast charged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were paying $15 a month for a router that was only 2.4 GHz. This will pay for itself in less than a year and we get 2.4 and 5G service.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance and you never feel about the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent modem router cheaper than renting one from xfinity. Basically the same as what xfinity provides and does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This one Works better.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my cable company's one....I like this one better. Fast, easy to use.

    I would recommend this to a friend