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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1409 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,409 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    My Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase works wonderful. It's giving me exactly what I needed. I have recommended this item to 2 other people.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quick and easy install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and setup. I had it up and running in 20 minutes after the Cable Company got it setup on their network.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet adapt is great way to connect the entire household without hassle without paying internet provider monthly bill

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great price. Bought and did a curbside pick up due to covid. I have used it a month without any issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Arris Router with Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems. Works like it's suppose to. And no more Spectrum charges on my monthly bill. Fast speed too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    She’s a keeper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, fast internet speed, great coverage area. Call your isp and er them to activate it and voila

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure with modem to get, but this is very fast. I have many devices connected and it can keep up just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great ourchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wise investment and great purchase. Works better, in my opinion, than the Comcast one and is paying for itself in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Excellent coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up Great WiFi coverage in my house No dead spots It is great with streaming on my Tv I would recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Modem works like a charm

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem installation was easy and my Wi-Fi speed increased, dramatically, from my older modem.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is definitely faster than older modem but it doesn't have the range i would like to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy meme her recommend this to me for my mothers house but it isn’t what I expected for the cost. I got a different brand myself online with WiFi 6 and high range for half the cost compared to this where I didn’t notice much difference in range nor speeds

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Set up on my end was easy. Connecting to Cox cable took longer. Problem was on their end. Works great. I reccomend it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    best bang for your buck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worth the money, good value and even better performance

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great couldn’t be happier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded my modem and I am very happy. Speed is faster and less disconnections. I would highly recommend buying this.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Does exactly what they said it would do.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was very helpful and the product did exactly what the salesman said it would do. Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome product and easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed. I had to purchase another modem/router combo because I needed more speed. I'm completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research about modems and found this to be one of the better ones that I needed for my particular purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update my modem. This is great. My boyfriend set it up very fast and has made my internet much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Replaced our Xfinity router with this one and it actually works better and saves us money.

    I would recommend this to a friend