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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1410 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,410 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very fast can’t go wrong and has an app to check speeds

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good router/ modem combo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product . Super fast speed with multiple devices. No buffering.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Compatible with Atlantic Broadband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mid-range modem for 300-600 Mbps and single-point WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Good unit

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combined unit is very good. I would recomend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth product easy set no major issues. Does not get hot stays cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. The price is good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy set up and provides great internet throughout my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surfing the internet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use. Surfing the web again. I will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well i like it you will also ..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, it seems to be delivering strong, reliable signals.. recommended for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up great product, great app to control users time on the web

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works well through out small home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem & router work perfectly for a small home we have. Very satisfied with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris wifi router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works as advertised. easy to set up and not bulky looking.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy connect good broadcast range: quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connect Good Broadcast Range Seems to be pretty fast replaced old surfboard modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call internet provider to activate after purchase!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last router got struck by lightning. This one works great. Renamed my new wifi with same user/pass and my old devices didn’t have to log back in and it was a seamless transition. Make sure you call your internet provider and give them the MAC addresses and such. Will save you from wondering why your internet doesn’t work.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well xxxxxxxxxxxx xxxx xxxx xxx bbbbbb bbbbb bbbb nnnnnnnnn

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 3 out of 5 stars

    fast internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up, took me several hours between cox and arris to make the thing work, but not that its working love the speed and the ability to connect many devices on wifi and still have fast internet compared to the netgear i replaced, the one closed to this price range

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine, but just know that it isn’t compatible with xfinity voice.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy installation and setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet works faster now and it was easy to setup and connect to all my devises.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome modem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speed increase. Really good modem/router. Great value

    I would recommend this to a friend