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Customer Ratings & Reviews

Your price for this item is $76.99
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Customer reviews

Rating 4.5 out of 5 stars with 1409 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,409 reviews
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best gateway I’ve ever owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Fast, flawless. What more to say! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fair. Price was good. Install was easy. Hard to know if better performance could be obtained w the service out here in the sticks. Gateway may be performing as well as Comcast infrastructure allows. I was hoping for a bit more speed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    New Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to run fast and secure. Easy installation was important for me. The instructions were easy enough to follow that even I could install it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, took about 15 min. It works great with our internet provider which is Comcast! Love that it’s both a router and modem. Reasonably priced and worth the investment to save the monthly equipment rental fee!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, we have 6 devices connected to it and it works perfectly. No disconnections, fast internet.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Wi-fi

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install-takes literally minutes. No internet drops so far. Good range for all my devices. Slight improvement over Modem/router that replaced. If looking for a combination of Modem/router,this is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. Quality product at a good price

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Great Modem/WiFi Combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the first one I bought wouldn't register with COX so I had to exchange it. No biggie but I'm up and running now. Great coverage and speed. Easy to setup (I'm an IT pro though). Finally getting the speed and reliability due to the 32 channels.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Wi-fi

    Rated 5 out of 5 stars

    Router WiFi review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router with WiFi. It was very easy to set up. Comes with an extremely versatile and effective software. While i was on the net the other night I had 9 attempted intrusions the Nighthawk software foiled all 9.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Equipment quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good equipment so far so good, easy installation and show good performance

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    Easy setup for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can finally have 2 TVs streaming, 2 computers running, and 2 phones using the wifi all at the same time! Wonderful! My old modem/router was only six years old, but this really made a huge difference to the family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far connection seems to be a good signal. Using spark light in AZ working so far in every room of the house 1600 sq ft. Very easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Save on Monthly Rental Fees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the ARRIS Modem and Router Combo to replace a similar model from my Cable provider to save the Monthly Rental Fee. It has performed well and functions the same.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    High speed modem / router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent mode / router combo with decent range haven’t had any issues so far bought it to replace my isp router that saves me every month instead of paying a modem rental fee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and hook everything together. Runs great throughout the townhouse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Does what it says on the box.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hooked it up, and from the get-go this combination router/modem has been excellent. It's super-fast, easy to install, and provides an a secure app for your smartphone to control devices, and to change SSID names.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great Router Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Router Easy to set up and easy to integrate to a preexisting home network. From Echo to Ring to Kindle to the Fire Stick, All Were Simple and so far no complaints on the Speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great DOCSIS 3.0 cable modem for non-Gig Fiber use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use on a Grande Basic account. Works extremely well. Get's the full rated speed on connection, and gaming performance is seamless. No interruptions or game lagging experienced. Will not work so well on a Gig connection such as AT&T or Google Fiber connections. Model is rated up to 1 Gig, but not over that speed. Tested on connection up to 600 Mbps, all good and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Works for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem is working perfectly. Very easy to incorporate it into my home network. Great piece of equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    It’s good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, easy configuration, good performance, decent price

    I would recommend this to a friend