Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,409 reviews
Pros mentioned:
Speed
Rated 5 out of 5 stars
My ARRIS SURFboard
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so glad I purchased this modem/router combo and let my rented unit go back to my cable company. I can't believe how fast this unit is. I have seven pieces that use the router and only two are ethernet. Plus I have three external cameras that are also using wi-fi. I have not experienced any problems with slowness. Finally a good decision on my part.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
New Modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It appears to run fast and secure. Easy installation was important for me. The instructions were easy enough to follow that even I could install it
I would recommend this to a friend
Pros mentioned:
Setup, Wi-fi
Rated 5 out of 5 stars
Easy setup
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to install-takes literally minutes. No internet drops so far. Good range for all my devices. Slight improvement over Modem/router that replaced. If looking for a combination of Modem/router,this is a great choice.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Best gateway I’ve ever owned!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Fast, flawless. What more to say! Love it!
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Great Modem/WiFi Combo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So the first one I bought wouldn't register with COX so I had to exchange it. No biggie but I'm up and running now. Great coverage and speed. Easy to setup (I'm an IT pro though). Finally getting the speed and reliability due to the 32 channels.
I would recommend this to a friend
Pros mentioned:
Performance, Speed
Rated 5 out of 5 stars
Best buy
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very satisfied, we have 6 devices connected to it and it works perfectly. No disconnections, fast internet.
I would recommend this to a friend
Pros mentioned:
Setup, Wi-fi
Rated 5 out of 5 stars
Router WiFi review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent router with WiFi. It was very easy to set up. Comes with an extremely versatile and effective software. While i was on the net the other night I had 9 attempted intrusions the Nighthawk software foiled all 9.
I would recommend this to a friend
Pros mentioned:
Speed, Wi-fi
Rated 5 out of 5 stars
Easy setup for a beginner
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can finally have 2 TVs streaming, 2 computers running, and 2 phones using the wifi all at the same time! Wonderful! My old modem/router was only six years old, but this really made a huge difference to the family.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Router
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No problems so far connection seems to be a good signal. Using spark light in AZ working so far in every room of the house 1600 sq ft. Very easy set up
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install and works great. Quality product at a good price
I would recommend this to a friend
Pros mentioned:
Performance
Rated 4 out of 5 stars
High speed modem / router
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Decent mode / router combo with decent range haven’t had any issues so far bought it to replace my isp router that saves me every month instead of paying a modem rental fee
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Equipment quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good equipment so far so good, easy installation and show good performance
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Does what it says on the box.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We hooked it up, and from the get-go this combination router/modem has been excellent. It's super-fast, easy to install, and provides an a secure app for your smartphone to control devices, and to change SSID names.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great Router Easy to set up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Router Easy to set up and easy to integrate to a preexisting home network. From Echo to Ring to Kindle to the Fire Stick, All Were Simple and so far no complaints on the Speed
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Router
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up and hook everything together. Runs great throughout the townhouse.
I would recommend this to a friend
Rated 5 out of 5 stars
Expensive but worth it!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Seriously fixed all of my wifi issues. I was going through some bad latency and ping which caused me to lag or disconnect quite frequently but when I called xfinity they stated it was because my router/modem was outdated. At first I didnt believe them but I thought I should at least try to switch it out before I assume they were lying and boy did I stand corrected.
The price point was a bit much for me but I knew if it actually worked it would be worth it and plus O had a $100 GC which helped a lot but this was literally worth every penny. It was really easy to change network name and pw and my ping is literally 7-20. This has to be one of the best purchases from best buy!
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Works for me.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The modem is working perfectly. Very easy to incorporate it into my home network. Great piece of equipment.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great DOCSIS 3.0 cable modem for non-Gig Fiber use
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for use on a Grande Basic account. Works extremely well. Get's the full rated speed on connection, and gaming performance is seamless. No interruptions or game lagging experienced. Will not work so well on a Gig connection such as AT&T or Google Fiber connections. Model is rated up to 1 Gig, but not over that speed. Tested on connection up to 600 Mbps, all good and no issues.
I would recommend this to a friend
Pros mentioned:
Wi-fi
Cons mentioned:
Lag
Rated 5 out of 5 stars
Modem and router
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best wifi modem and routers out there for any application. Can easy play games with no lag, super fast wifi on cellular usage and no problems whatsoever with.
I would recommend this to a friend
Pros mentioned:
Wi-fi
Rated 5 out of 5 stars
Working fast and handling all our WiFi products
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wow, this is working Great We lost our internet and it was Sunday, I always rented my Modem thru my cable and it used to work well, nobody told me I’d need to update it some day, A yr ago my printer stopped working, and my new MAC didn’t work well either, I had no clue I could buy a better stronger WiFi capable Modem Everything’s working better, our bedroom TV stopped shutting off by itself, my printers working, my iPads, I don’t even need my WiFi extender anymore I’m was behind in technology