Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo - Black.
  • Angle. ARRIS - SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo - Black.
  • Left. ARRIS - SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo - Black.
  • Alt View 11. ARRIS - SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo - Black.
  • Alt View 12. ARRIS - SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo - Black.
  • Alt View 13. ARRIS - SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo - Black.
  • Alt View 14. ARRIS - SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo - Black.
  • Alt View 15. ARRIS - SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo - Black.
  • Secure your home network with McAfee Secure Home Internet video 1 minutes 25 seconds
  • Introducing the SURFboard SBG7600AC2 video 0 minutes 48 seconds
  • How to Optimize Your Wi-Fi Network video 3 minutes 34 seconds

ARRIS - SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo - Black

Model:
SBG7600
SKU:
6320553
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1410 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,410 reviews

  • Great router

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of electronics in the house and this router helped us all stay connected to the WiFi without having any technical issues!

    I would recommend this to a friend

  • ARRIS Router is Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I was getting a better router since it's 32 x 8 but my older router actually performed better than this. I can't get signal on wi-fi exterior camera which I was able to run before getting this router. It's average at best. You can get less expensive routers that can do a better job than this one. The Wi-Fi signal is pretty poor.

    No, I would not recommend this to a friend

  • Price not comparable to worth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than not paying the extra modem fee to the cable company, there’s no added benefits to owning this item. Its price was too steep for its worth. I’m sure at the end of the year it’ll break down and it will need to be replaced or “fixed”, which will incur more money to be invested.

    No, I would not recommend this to a friend

  • Increased speeds and range of wifi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great for spectrum. Have bettwr wifi signals inside and outside of my house.

    I would recommend this to a friend

  • DOCSIS 3.0 Cable Modem - Black

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved our problems and we have continuous access, I recommend this equipment.

    I would recommend this to a friend

  • Decent Modem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little issue trying to get it to work my my service provide. Other than that the modem seems to be working good with no issues.

    I would recommend this to a friend

  • CableModemSolution

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My research led me to NetGear and Arris cable modem/router combos as the best 2 options for home use and multiple devices.

    I would recommend this to a friend

  • Highly RECOMMENDED!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent sales support personnel. This brand was recommended by the Comcast Sales Person.

    I would recommend this to a friend

  • Fills the need

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Fits all streaming needs. Saves me from renting. Provider set it up so that was nice. Compatible.

    I would recommend this to a friend

  • A Good Option

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up and is a more reliable wi-fi connection than the rental provided by the cable company.

    I would recommend this to a friend

  • It’s what Cable guy needed

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought modem to hook up through the television for WiFi and it was the perfect fit for Comcast. Up and running in 15 minutes.

    I would recommend this to a friend

  • Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the set up to be difficult and frustrating to get up and running. went to this from netgear, which i must say was/is very easy to set and access. at the moment i am not 100% it is not dropping the connection as it is not easy to work with. not crazy about the panel lights I've covered them, when the time comes and i have to retire this machine i'll probably go back to netgear

    No, I would not recommend this to a friend

  • Works well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have a very specific modem for the company that provides my internet to run through. This product had been doing great so far.

    I would recommend this to a friend

  • Great deal!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to improve my internet connection and it has not disappointed. Also, saved me money on having to rent one from my cable company.

    I would recommend this to a friend

  • Had to have geeks install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome and money saving. Couldn’t install

    I would recommend this to a friend

  • Ich

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend recommended it to me from his own experience.Happy with it. Works perfect.Good quality.

    I would recommend this to a friend

  • So new….we’ll see

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far…..so good. Haven’t used this product, so hoping for good service.

    I would recommend this to a friend

  • Jimmy the K

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay your internet provider to rent!! Short money and I will break even after several months!

    I would recommend this to a friend

  • Great Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ARRIS - SURFboard Dual-Band AC2350 with 32 x 8 DOCSIS 3.0 Cable Modem - Black Works great!!!

    I would recommend this to a friend

  • Great device

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy Installation. The device is slim and doesn’t occupy lot of space

    I would recommend this to a friend
Page 50, Showing 981-1,000 of 1,410 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.