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Customer reviews

Rating 4.5 out of 5 stars with 1410 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,410 reviews
  • Rated 5 out of 5 stars

    Cable Modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an internet provider's modem that charged way too much per month forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good but if you want good internet you must call cox and pay more it doesn’t depends on the router by it self

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better tha l expected l have not had any problem or a signal drop in the Wi-FI signal is a good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it not compatible with our network. Was looking for something with parental control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great product. I really liked it. super helpful. I used to have some network issues but now it's fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ust save $ 14.00 each month, wide coverage radius for the house with more than 1900 square feet plus the patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and works perfectly. Better than rented modem from Xfinity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works for my need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect all in one. Works as expected. Buy and save instead of paying rental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would definitely recommend it to anyone who wants to stop renting from cable company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an update to my old arris Wi-Fi modem router. It moves faster and has good range . It’s also very light,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart house

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great I stream my whole house on this I have no cable so works perfect for all my smart house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides plenty of wifi service for our home. Helps stream two tvs, two phones, and gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to break away from the monthly comcast fees.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to stop renting the router/modem from Comcast and honestly, it has been more stable than their router/modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good modem router

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the easiest to setup and use for any need. Had to return due to my ISP having issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad that I purchased this Arris . I don't need to pay anymore an rental fee to Xfinity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was kind of frustrating! Other than that it’s great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to use this for my new apartment. Have heard good things about this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works excellent. Very good quality. I’m very pleased with the upgrade.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than paying monthly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with my decision to purchase and not rent. I have no problems with buffering or connectivity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this product have no problems

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked an employee and this is what he recommended. He was right it does the job and I am very satisfied.

    I would recommend this to a friend