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Customer reviews

Rating 4.5 out of 5 stars with 1410 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,410 reviews
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good so far with Cox, no issues or loss of internet. Have had for 2 months now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t hesitate get it save on your monthly bill. No problems with this so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why do I have to put stuff here? Can't I just give it 5 stars and let it go at that??????

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decently good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cheap Upgrade form the crappy one my isp gave me internet does not drop as much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit, works well, Nice design and I would recommend buying it to others

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy! The setup is easy. I would definitely recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Combo unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works as intended. Although it's a combo unit, it's not bad and works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality............connectivity...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cable Modem

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than renting from a cable company. The wireless covers every inch of my house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good WiFi device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try to buy to not paying the fee for cable modem. It is a good way to save money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Arris

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Lots of channels are available. Cost a pretty petty but works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Router!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new router. Great recommendation from one of the employees at Best Buy,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great with Comcast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this when we switched from dish tv to Comcast and it worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect for streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great modem works very well with Spectrum internet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great - family is happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly happy with this purchase. It works wonderfully and suits our family's needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to upgrade my ols surfboard. It has enough ports in the back which I liked. It worked fine for the first couple of months and now drops signal a lot. I have to unplug a couple of times a week. Not really happy with it. I do not suggest it for anyone. Look else where for one that has better conection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Arris Cable Modem Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection, easy setup and haven't had any issues with connecting to the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased modem to replace modem I had been leasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for cable modem I’m very happy and very easy to connect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works the w as y it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Comcast internet has not shut down once since i installed this modem.

    I would recommend this to a friend