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Customer reviews

Rating 4.5 out of 5 stars with 1410 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,410 reviews
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cable modem. Works perfectly with xfinity internet service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the ease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the arris it’s what was recommended and I found it to be affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a much better job than my old modem and router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked great but wasn't what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router duo was great but we ended up needing a bigger range so had to return it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD RECEPTION, VERY EASY TO INSTALL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT HAVE GREAT SIGNAL. I HAVE A 4000 SQ FT HOME AND EVERYWHERE THE SIGNAL WAS GOOD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Bought it to replace a net gear that keeps dropping network.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arris Modem DOCSIS 3.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good modem! I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no more comcast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I would advise friends and family to buy the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very bold system with alo of strength for such a small accessory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. I purchased to replace Xfinity router/modem and save the rental fee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this router we have full internet upstairs and down! No more poor connections!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a previous model and decided to upgrade to this one. Have not had any issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem has been a great upgrade to my old cable modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine, the rage is still not that good. As a result, I return it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi router

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good with Comcast. 1234567890@#$_&-++()/*':;

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product no complaints so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so far think this product is great and saves money from rentals from xfinity!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. The WiFi is very good for the whole house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend the all in one. Less cords. Saves on electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Aporter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up. Great advice from store associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price and ease of setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every $$$. easy to setup and the value. It has great bandwidth for the price.

    I would recommend this to a friend