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Customer reviews

Rating 4.5 out of 5 stars with 1410 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,410 reviews
  • Rated 5 out of 5 stars

    Niiice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Speed good size good capacity extension no need a router is two in one easy to installs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but kind of expensive

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed router/modem in bonus room over garage. Unable to keep a solid connection to the tv downstairs. If items are placed close, there shouldnt be any issues. Wont be buying another combo setup again. A bit more expensive than most.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cut the cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent component. Removed the cable adapter, replaced with this Roku, works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good reception

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I changed from the XFINITY rotor/modem I’ve had better signal with my internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend it to anyone stop renting and own your own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great ease!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and it also has a really helpful app in case you get lousy in the process.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated in KS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to review this product as the store employee sold us the incorrect product. By the time we realized we had the incorrect type of modem/router, the 15 day return window (Best Buys policy) had expired. Now we are STUCK with a $200 modem/router we cannot use…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to use don’t need the service carrier own this one was just perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Router

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It's a 3 in 1 Less space but same great service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works ok.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t compare to the Xfinity new model . I think issue could be location

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Missing wifi rrach

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should however it doesn not cover my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Cox internet, very easy setup. Really pleased with this modem/router combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As recommended by the Best Buy representative, this modem works perfectly for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian knew his stuff and directed me to the best product for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more leasing a modem

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect replacement for the Infinity leased modem. Matched up perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for money among gigabit speed modem routers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi accessories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no idea what I was buying. Cable company said this one is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don was respectful, professional, very knowledgeable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem is fantastic. I have had the modem for almost two months with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Little Piece of Tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice design. It connect to my device really quick. I love it.

    I would recommend this to a friend