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Customer reviews

Rating 4.5 out of 5 stars with 1410 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,410 reviews
  • Rated 5 out of 5 stars

    Good coverage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was on sell when I bought it. This has very big area of connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s was easy to install and the directions simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this product and the price is right. I’m giving this product 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products prices are great would buy again great prices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Took 5 minutes to set up. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, nice piece of equipment, wont fail you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. No problems with this product. Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from an older model. Very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed last week. Works fine. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Seems to work well. Strength of signal still a little touchy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very good Service and the price was really good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arris

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good just wish it had better range weak at ring door bell

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem works very well in or house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem works very well in our household had a very good Morty on it too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is just what I needed. It works great for my situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up and speed good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up and has increased the stability and speed of our connection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working fine and doing what it is supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as it should.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked well for us. I can.t think of much more to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why rent?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the exact same modem/router Suddenlink installs for $10 a month

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call your cable company before you purchase from the store

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will not work w/Xfinity Stream Beta App!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because I was having connectivity issues with Comcast/Xfinity, and this was on their "approved list" and recommended at store level as one of the "best". Seemed to work, but sure enough as luck as has it..knock on wood - after the 15 day return policy it started to "fail". I use Xfinity Stream Beta App on 2ndary TV through the Roku Stick and on Xfinity Stream Beta App on Samsung TV. This Modem failed to provide the connection to the Xfinity Stream app, in working with Comcast Tech Support to try and resolve the issue - they couldn't even find the Arris Modem on their end, even though they had connected it, reset and connected several times. This was an esclated issue working back and forth for several days. Upon disabling the Modem, and hooking my old Netgear 6300 modem to test the connectivity to the Xfinity App - it worked with no issues, also Xfinitys own Gateway had a very easy connection to the Stream app. So I have a doomed Arris $199.99 Cable Modem of no use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    gret

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working good so fare. I hope this work for couple years to come.

    I would recommend this to a friend