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Customer Ratings & Reviews

Your price for this item is $76.99
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The comparable value price is $219.00

Customer reviews

Rating 4.5 out of 5 stars with 1409 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,409 reviews
  • Pros mentioned:
    Speed, Wi-fi

    Rated 4 out of 5 stars

    better than optimum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product capable with optimum cable better than their equipment more range for wi-fi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously fixed all of my wifi issues. I was going through some bad latency and ping which caused me to lag or disconnect quite frequently but when I called xfinity they stated it was because my router/modem was outdated. At first I didnt believe them but I thought I should at least try to switch it out before I assume they were lying and boy did I stand corrected. The price point was a bit much for me but I knew if it actually worked it would be worth it and plus O had a $100 GC which helped a lot but this was literally worth every penny. It was really easy to change network name and pw and my ping is literally 7-20. This has to be one of the best purchases from best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Modem and router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best wifi modem and routers out there for any application. Can easy play games with no lag, super fast wifi on cellular usage and no problems whatsoever with.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Working fast and handling all our WiFi products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this is working Great We lost our internet and it was Sunday, I always rented my Modem thru my cable and it used to work well, nobody told me I’d need to update it some day, A yr ago my printer stopped working, and my new MAC didn’t work well either, I had no clue I could buy a better stronger WiFi capable Modem Everything’s working better, our bedroom TV stopped shutting off by itself, my printers working, my iPads, I don’t even need my WiFi extender anymore I’m was behind in technology

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    Mymodemrouterreview

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will pay for itself in no time at a savings of $14/ month from Comcast..... Should have done it years ago .... Fast speed and network and internet work fine. WiFi is very good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast consistent speeds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Getting top speeds and consistently. Got a good price on this modem an it matches well with my wireless router . Although my mesh system is so so.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Good to go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and its really fast. Just follow the instruction's in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    It’s very easy to install .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I install this myself , very easy , very fast internet, compatible with Comcast . The range it’s big . It’s enough for my one bedroom apartment and the Internet works perfect everywhere .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a competitors modem and I could not connect. I gave up after 7 hours. Then I bought this and had it up and running and set up to my specifications for my 8 devices in one and a half hours.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    New gateway

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Better WiFi and speed than my older gateway. If you are looking for an all in one package this is the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great Modem Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with how easy it was to setup this modem router. Works great and seems like it stays with fast speeds. Would definitely buy this modem again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and no drops in connection. Good range around house. Was quick and easy to set up. I know some people have problems with modem/router combos but this one works amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Solution!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our new apartment and haver had no complaints, more then enough range for my needs! Simple combo so no excess wires and cables!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Great modem! Allows for multiple devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem was easy to set up and works great. It allows multiple devices to be connected with no speed lag. Plus it had a WPS button which makes it super easy to connect your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Good Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very Good product. After changed to this modem + router, Internet speed is reliable and fast. Easy to setup the connection. Highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi
    Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Awesome for cord cutters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the after I got fed up with my cable company and took all my cable boxes and turned them in. Support is great! Modem works excellent for steaming and Wi-Fi. No lag time at all so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    My New router works like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job and I am getting good speed, I have tried few other models and I was getting damped speeds. It was easy to use but a bit on the costly side.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    Saves me money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when I switched to Xfinity. This works perfect and saves me money not having to rent one every month. I would recommend this to anyone moving from Fios.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi

    Rated 5 out of 5 stars

    Great Purchase- great speed and range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent two in one modem router. Great range and excellent speeds! Gaming, online school, working from home, streaming and no lags. Happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi

    Rated 5 out of 5 stars

    Internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest internet i have ever had and very easy to set up

    I would recommend this to a friend