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Customer reviews

Rating 4.5 out of 5 stars with 1410 reviews

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Rating by feature

  • Connection Quality

    Rating 4.5 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,410 reviews
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One time purchase i will definitely recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is working well and happy with purchase....ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with wow way!. And hasn’t had any problems .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I got this router, everything rarely buffers anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have to rent a modem any longer and saves me money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my xfinity rental with this It will pay for itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accomplished everything you need in one small hookup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good internet works fine no problems with it so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router needed for Comcast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was great and better quality then Comcast router

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy and compatible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need and at a better price than "them"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you are looking for a combo router and modem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it then exchange it, for a Motorola. Thank you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure whose end is responsible for this but, Cox Cable doesn't seem to familiar with this item which made the activation very difficult. Had to call Arris and then relay info to Cox. Apparently it's a little more than plug and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recomanded to every one needed,it an excellent device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cable modem WiFi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been good to upgrade to and connection is fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job it was designed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A WiFi modem. It simply does what it’s supposed to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the speed I was paying for with the Arris modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router/ modem all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this brand! Excellent connectivity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xfinity Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this modem to avoid the $15 xfinity's monthly rental fee. I am saving money,but it seem it is not as good as the one provided by Xfinity. But it stills gets me online.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good modem and router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So at so good. But it is rebooting itself occasionally. I may have to monitor and see if it needs to be replaced. But with multi devices connected it seems to handle all load

    I would recommend this to a friend