Customer Ratings & Reviews
- Model:
- SBG7600
- |
- SKU:
- 6320553
Customer reviews
Rating 4.5 out of 5 stars with 1409 reviews
(1,409 customer reviews)Rating by feature
- Connection Quality4.5
Rating 4.5 out of 5 stars
- Performance4.5
Rating 4.5 out of 5 stars
- Setup4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the SURFboard DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router Combo's ease of use, strong performance, and reliable Wi-Fi. Many appreciate the straightforward setup and the value for the price. While some users experienced compatibility issues with certain internet service providers, the positive feedback on performance and ease of use outweighs these concerns.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Super easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our Xfinity modem and this was super easy to install and comparatively much cheaper if you assume you’ll own for two or three years (vs renting monthly from Xfinity)
I would recommend this to a friend - Pros mentioned:Performance, Speed
Rated 5 out of 5 stars
Fantastic!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for a few months now and it work great! I have really fast internet so I wanted a fast router and this fit the bill. I have been very happy with it!
I would recommend this to a friend - Pros mentioned:Speed, Wi-fi
Rated 5 out of 5 stars
Satisfied
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. It produces 350mbs (download) while in 5ghz at my residence. Granted, you have to be within 20 feet for these speeds. Range is decent
I would recommend this to a friend - Pros mentioned:Speed, Wi-fi
Rated 5 out of 5 stars
Arris Modem
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, saves me money that went to Xfinity. Easy to install and I have had no problems with my wi-fi. Good speed.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Fast Modem/Router
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super fast! Easy to setup. No rental fees from Xfinity. I have gig service and get around 1.2gb downloads consistently on a ethernet connected laptop.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second arris router that I have own. Great range and speed. Every easy to setup the router
I would recommend this to a friend - Cons mentioned:Size
Rated 5 out of 5 stars
If you want over 1GB download potential this is it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually avoid integraded components. So this is a docis 3.0 cable modem. Wi-fi menu structure works well. Not as robust as the Linksys world or others, but works. Nice to have four gigabit ports on the router. This is large, in fact four times bigger than my older Arris cable modem. The plus is it won’t be pulled over by the coax connector or the four RJ-45 ports of the router. The negative, getting it to work on a Suddenlink network. It has been two weeks and counting. To be fair Suddenlink changed their network starting August 31, 2019 and still struggling and telling me October 14 before they can get a tech out again.
I would recommend this to a friend - Pros mentioned:Setup, Wi-fi
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No negatives at all. Fired it up. Setup was a breeze. Wi-fi range is good. Ethernet speed is good. No complaints.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Works as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get decent range I don't have to reset it multiple times throughout the day and runs at pretty good speed still fairly new to me but good so far
I would recommend this to a friend - Pros mentioned:Speed, Wi-fi
Rated 5 out of 5 stars
Nice gateway
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality product with good range and speeds. Does everything I need it to do.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Great cable modem for highspeed Internet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install and works very well with the devices that are online. I'd recommend this modem and would purchase again if necessary. :)
I would recommend this to a friend - Pros mentioned:Performance, Speed
Rated 5 out of 5 stars
Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product. Works great with Xfinity cable internet service. Very fast and dependable!
I would recommend this to a friend - Pros mentioned:Speed, Wi-fi
Rated 5 out of 5 stars
Fast router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and quick. Router does what it says it does. Quick speed for home security and camera system. Love this router!!!
I would recommend this to a friend Rated 5 out of 5 stars
Arris to the rescue!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to save some money with Xfinity and also extend my Internet to the garage. This along with 3 eero has been fantastic and now we can operate a TV, Bluetooth speakers and whatever else we want all through our property.
I would recommend this to a friend- Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Easy to set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the network provided modem router with this product with a noticeable improvement in reliability. The machine is easy to set up. Recommend.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
this was a great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item to replace one i bought 5 years ago and which was slowing down. This was a great buy. It is easy to set up and is really fast
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Lag
Rated 4 out of 5 stars
Good router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong performance for multiple devices. Haven't seen much lag at all with 2 devices playing online games and others streaming shows.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great cable modem. The fastest ever owned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, this modem has to be adjusted to fit the MAC address at the provider, which is Spectrum in my case. The change in MAC address is easy in 2020, with this modem. (If you don't understand this, don't worry. You don't need to.) The 32 x 8 about tripled my download speed. I need this for the numerous Zoom meeting in my current schedule. I'm retired and Zoom meetings are just my speed. It ain't cheap, but worth the expense.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Great Space Savings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our prior cable modem was old and out of date so when looking for a replacement we decided to combine the router and the modem. It definitely saves space and reduces wires and clutter. It was not too difficult to set-up once I got through the hassle with the cable company. The app is definitely the best way to configure and manage it. We have noticed a little bit of increase in speed. We have also noticed more dropouts. Not sure if it is the modem or just that we notice it more since we are working from home now.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We live in a 2000sq ft house and can get internet everywhere once we placed the router/modem combo in the central spot in our home. If we have it downstairs in the corner (original spot) our upstairs diagonal corner (farthest spot) would be very spotty internet connection and speed. Overall it is a good modem/router. This is our second unit because the first one stopped working (2.4ghz range stopped working, could not connect with any devices) and the replacement unit worked well!
I would recommend this to a friend










