Customer Ratings & Reviews
- Model:
- SBG8300
- |
- SKU:
- 6341861
Customer reviews
Rating 4.3 out of 5 stars with 1958 reviews
(1,958 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatley improved my internet last router tested at around 60mps in farthest room. This one tests around 140mps.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arris Cable Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fairly easy to set up especially if one reads the instructions. It does take a phone call to your internet provider. It was a reasonably priced item and did the work of both the router and modem.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Great modem router combo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, works better than equipment I was renting from xfinity
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
No issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pricey for sure, but so far it has been great with Xfinity. I ended up getting a price match for $50 lower about a week later, so I'll break even in just over a year. I have a 2 year contract with Xfinity, so I figured why not. It's as fast as advertised. I've got several bridges going into it's ethernet ports, and they're all humming at high speed. Having those was key to me as I like having a lot of things wired versus wireless. I've not delved into the sophisticated features, so I can't comment on them.
I would recommend this to a friend Rated 5 out of 5 stars
Great product for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and has a very strong signal. I can go to the farthest reaches of my property and can still get Pandora on my phone thru Wi-Fi.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was amazed at the difference this product had on my internet service. I have cox internet and as it is, it’s not always the best internet provider. Because there are no other options in the area, I’m left with no choice. However, I am happy to have this product because it completely changed my internet. Now I have better service and my internet doesn’t go out. It’s easy to use and easy to install. I would recommend this to anyone trying to get a 2 in one router/modem
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great performance and price point. Installation was straightforward. Will look at purchasing another.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Good modem/router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use Works like it's supposed to
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great for Gigabyte Internet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After extensive research, I chose this cable modem because I wanted to take full advantage of my Gigabit internet service. I am impressed with the speeds that I get both cabled and wireless. Just remember that your device (computer, phone, etc) will determine the actual speed that you receive. This is a great modem and it’s stable. It’s a bit on the pricey side, but works well and I’m not disappointed in my decision.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Surfs Up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because my old router was not "supported" any longer. It was working great. We don't need a lot of power for games or anything else for that matter. The new router was fairly easy to set up with a little help from Xfinity and has worked well. Not sure I needed a new router but it works great.
I would recommend this to a friend Rated 5 out of 5 stars
great all in unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great modem for the price, I have been using it for more than 4 monts never had any problems, don't want to be paying rent to cable company this what you need
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has made a difference in my internet speed. I was paying for high speed and not getting it due to an old router/modem. Adding eero has made working from home great. I run 5 computers, so I needed the boost provided by this.
I would recommend this to a friend - Pros mentioned:Performance, Setup
Rated 5 out of 5 stars
Finally getting the speed paid for!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic performance. Has only dropped off once. Very easy to get going with the simple app/website instructions.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect and install and the app make it more and more smooth. Good signal all over the house
I would recommend this to a friend - Pros mentioned:Speed, Wi-fi
Rated 5 out of 5 stars
Great modem!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great investment! My new modem is super fast and also has wi-fi capabilities. I highly recommend this product....
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Good Product but Difficult to Install
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, fast, BUT difficult to get started. I spent 4 hours with two technicians from Cox. My Arris seemed to take two hours to download software, then the 5g line disappeared. Somehow the "5G" ending of the name got cut off so both lines had the same name. The Arris App is very helpful in allowing me to correct the 5G line name and change the passwords. I estimate it took 6 hours total to get the Arris going.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Rated 5 out of 5 stars
Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product very fast easy install performance
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
WiFi cable modem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly for my apartment and is super fast and I have had no issues thus far. Configures with my wiFi service well. Would recommend to anyone who has Sparklight as their internet provider.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
A very good modem/router combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has been preforming flawlessly for the past two weeks. No dropouts and streaming is excellent. It also has great internet speed. My only complaint is that set up instructions were not very clear for Xfinity. It took me several tries until I finally stumbled into getting it up and running, and activated.
I would recommend this to a friend - Pros mentioned:Setup
Rated 4 out of 5 stars
Works with Xfinity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works with Comcast's Xfinity internet service and it's easy to setup. We connected 10 devices via WiFi and have one connected via ethernet. We have also experienced some weird momentary outages. Not sure if it's this device, a bad cable somewhere along the way or just poor service from Xfinity.
I would recommend this to a friend





