Customer Ratings & Reviews

We have 600 mbps internet always. we were using Xfinity provided modem and shifted to Arris SB to avoid modem rental fee. We have more dropped connections with new modem. We have to restart modem to get everyone connected again. With Xfinity provided modem we rarely do this. Parental control provided in the admin page does not work properly if we add multiple entries for a device. For example if I want to block a device in the morning and evening hours and allow only in between then it does not work even if I make two entries for the device. Only one entry per device works somehow!

I use this modem router with my current services, easy setup

First, I had a problem with receiving signals from the Comcast server and tried many times with agents. Finally, the technician came out to fix the problem. I think that my speed is a little faster than before and I am happy with this purchase.

Well, other than Cox asking for the wrong set of numbers, this modem works well. It sometimes takes my phone a moment to catch up that the WiFi is working, but once it catches it, it's pretty fast.

So far so good . I’m really not tech savvy so if I plug it in and it makes my internet work I’m happy and it has done just that so far! Good price compared to the others that were there!

Easy set up Very fast performance Everything i was looking for!

Helped me get back to competitive online gaming. My ISP equipment just wasnt cutting it.

Old (> 5 years) modem/router combo couldn't handle speed needed for a full house of streaming/gaming. This thing works great!

Easy to set up. Eliminated the need to rent modem from cable company so will pay for itself shortly.

Decided to go with a simpler Modem/Router setup and I couldn't be happier. This was an inexpensive combo and it has a great WiFi range.

This the best model of internet modem i have ever used. It makes your internet connection fast..

It works wonderfully, everything I hoped for and more!!

Wifi on this modem is great. The 2.4 ghz channel has great range. Having a single device instead 2 is great when you are trying to plug everything into a single power strip.

This is working great. It replaced a separate modem and another wi-fi. I use it to view articles on Yahoo News - do not do streaming. I was expecting it to avoid screen lock during peak hours of the day. That did not happen.

I had a different take on this modem/router and I am sorry to see that the quality of Arris has sunk this low. A pretty easy install and it does boost wifi down and up loads, however its range is very short, maybe 10 to 15 feet, plus it does not work with smart lights and plugs because the SSID name needs to be changed which can not happen because changing that plus password is not allowed or at least that was my case. Spent well over 2 hours with several Arris reps and none could solve the problem. I will say if you are not wanting to control smart devices through the router it is a pretty zippy router although pretty much confined to short distances. That probably could be solved with an extender. I would recommend it if you do not want to control other smart devices, if you want to do that I would think about it . I am sure it can be done if you are willing to spend many hours getting the job done.

I purchased this modem & router to replace the one I was renting from Xfinity. It works great and without all the signal interruptions we were getting from our Xfinity gateway router. It provides a strong signal throughout our home. We've been using it for a couple of weeks now, and so far so good.

I bought this router to replace the cable company provided router that had a small cooling fan running all the time which caused a noise issue with us. I'm extremely happy with not only how quiet this one is but also with the high speed performance.

One of the fastes router/modem I have ever had in the comfort of my home I can now play video games at high speeds

Best modem/router combo. The connection is good and the speed is really good. We have a lot of devices, and everything is running with not problem. I paid more than the one I was looking for, but is the best! Recommended for Xfinity internet.

Works fine but not intuitive. I set up using Ethernet cable connected directly. Wasn’t sure how to do it wirelessly. Used xfinity app to register the modem. That was the easy part. Then set up the Wi-Fi, renaming and setting passwords. I would not recommend to my mom or dad as it is too hard and the minimal documentation doesn’t suffice. Once up and running it is fine. I have a 6000 sq ft house. Set it in the center and have minimal issues with reach.