Customer Ratings & Reviews
- Model:
- SBG8300
- |
- SKU:
- 6341861
Customer reviews
Rating 4.3 out of 5 stars with 1963 reviews
(1,963 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Great Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Handles 3 computers and 2 smart phones at yhe same time with heavy downloads and streaming. A serious upgrade from our previous modem/router
I would recommend this to a friend Rated 5 out of 5 stars
Best Cable Modem on the market
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cable modem to replace the one I was renting from Comcast. I haven't had ANY PROBLEMS AT ALL. And I also get 5G network via wifi and my Samsung Ultra 20 5G phone loves it. Everything in my house r is connected and gets a STRONG and FAST signal. I recommend this purchase for anyone.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are replacing a unit on an existing service it is easy to install and update your Xfinity account online. It took maybe 5 minutes to install and update and change ID plus password.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Does the same as my old modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have returned this product back to BBY, since it did not increase reliability nor speed of the internet compare to DOCSIS 3.0. I guess the problem is due to my cable service.
I would recommend this to a friend Rated 5 out of 5 stars
Easy to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although this was a little more expensive then some other options, it was recommended by our cable company. We had no problems setting it up on our own and it’s been about 2 weeks and we’ve had zero problems. Buying our own router and modem was cheaper then renting from our cable provider.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Set and forget!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for our Cox service to replace an older ARRIS SURFboard DOCSIS 3.0 unit. Quickly connected, great speed and connections for all of our devices. Haven't needed to unplug for a reboot yet, solid unit! A bit pricey, but sometimes you need to spend up for a critical need.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works as intended
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to setup cheaper then renting one from the company in the long run
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
exceptional performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to upgrade my modem to accommodate service to two computers using all four ports. The first modem I chose under this particular model was either defective or could not provide the required output/performance .This model has so far satisfied our requirements with no disruptions/complaints.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 4 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once we figured out how to get it to comply with our devices it worked great.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. Just make sure its compatible with your wifi plan.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Eliminated the need to rent modem from cable company so will pay for itself shortly.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Much needed upgrade
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solved all my problems! I was having so many issues with my internet. It got so bad that I was using my cellular data all the time. I thought it was my internet provider but was informed it could be my modem. I upgraded and since then everything has been perfect!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Amazing modem
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the fastes router/modem I have ever had in the comfort of my home I can now play video games at high speeds
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase the item to replace rental one from communications company which was costly over many years not to own. This product is also an upgrade to what I previously used. It’s quality and easy installation at a reasonable cost help with my decision to purchase.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Modern
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This the best model of internet modem i have ever used. It makes your internet connection fast..
I would recommend this to a friend Rated 5 out of 5 stars
ARRIS Surfboard Cable Modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and easy to install and connect.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Almost no lag better competitive gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helped me get back to competitive online gaming. My ISP equipment just wasnt cutting it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Works well, easy set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system was easy to install. Once it was booted, it connected to my home wifi setup and everything was running smoothly and faster. The only complaint is the cost of the unit.
I would recommend this to a friend Rated 5 out of 5 stars
Easy 5G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great easy to setup. Runs continuously with little to no maintenance.
I would recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Modem Router Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cable modem/router is very fast and seems to work well so far. The app that is suggested to download to your smartphone needs to be updated for modem/router modifications.
I would recommend this to a friend