Customer Ratings & Reviews
- Model:
- SBG8300
- |
- SKU:
- 6341861
Customer reviews
Rating 4.3 out of 5 stars with 1963 reviews
(1,963 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Router
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good for the price but dont have one to compare it to.
I would recommend this to a friend- Pros mentioned:Setup
Rated 4 out of 5 stars
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. So far no complaints.Setup was fairly simple.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 4 out of 5 stars
Great modem router combo!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Provides strong and fast wifi! Had connectivity issues a couple of times but overall great modem router combo
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good replacement for optimum modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this to replace the optimum modem, this works perfectly well and covers more square feet. Plus it’s way easier to configure
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
arris surfboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and a big improvement on speed for newer devices, but did not improve coverage upstairs, but that is probably my fault due to the location it is installed
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
So far so good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great then again I have a small apartment gave me less problems than the newer models
I would recommend this to a friend Rated 5 out of 5 stars
Truvista compatible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for those who use Truvista and don’t want to pay to have their cheaper modem. I only use to bring internet in my house but it had really great range.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
DOCSIS 3.1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Several of my friends told me to upgrade the modem from 3.0 to 3.1. So I went from SBG750-AC to SBG8300. Comcast supplies our modem with 150 Mbps. I did not see any speed increase or a faster download with the new 3.1 modem. PING is 12 ms and 11.81 upload Mbps. It’s easy to install and operate. It does have only 2 lights. Online and WI-FI. It does not have WPS push-button. What went wrong with ARRIS or what are they thinking? For me it did not work, but for other owners it might have worked. The older modem SBG750 is a better modem in my opinion.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Quality gateway
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, good quality, and saves money on service provider rentals. Companion app is clunky, but just need to set up once for seamless use
I would recommend this to a friend Rated 5 out of 5 stars
Arris-Surfboard Cable Modem
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was a replacement for my previous product. The wireless company Mediacom no longer had a certificate to use the previous model therefore I needed the upgrade. Again great product just needed DOCSIS 3.1
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
WiFi router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect no issues. Happy customer. Finally able to ditch the router rental fee from any provider!
I would recommend this to a friend Rated 4 out of 5 stars
It's fast!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this modem. It supports gigabit speeds from my provider. After several weeks of using it, I haven't had much issues with it but I have noticed that sometimes some devices are not connecting to the wifi. This may be due to using the Band steering feature where 2.5ghz and 5ghz are combined into a single SSID and the system automatically use the best frequency for the connecting device. I will look further into this. Other than that I have no complaints.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Good value, fast modem/router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far with my Spectrum Internet service. 3x or faster WiFi speeds here now vs. my old cable modem/router. WiFi signals cover my 1700 sq ft 2-story home.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easily Accomplish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied so far. You take the Arris out of box and install with included easy plug-ins. I called my cable provider and gave them information they requested and then configured my set up ( PC desktop, TV, Printer: etc.) all in about 30 minutes.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Awesome Surfboard!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works wonderfully, everything I hoped for and more!!
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Works great and was simple to setup with Xfinity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to replace the rental unit from Xfinity to test if we could get better connections and more reliable wifi in the house. This was the ticket and was very easy to setup even though I had to call Xfinity to get the device activated on their systems.
I would recommend this to a friend Rated 4 out of 5 stars
Nice Cable Modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good DOCSIS 3.1 Cable Modem & Dual Band WiFi Router. It also has a 4-Channel Ethernet Router. I had some trouble registering it on Cox's system, but that was because the guy at the Cox store entered the wrong MAC address. I think if I had just registered it at home, everything would have worked OK without the Cox Cable Guy having to visit.... I did get a free RG-6 cable out of the deal.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set up-works great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this combo so i didn't need to also get a separate wi-fi connection. It was fairly easy ro set up- the instructions were good. Then resetting the admin password was also easy after accessing the website indicated. It all works great!
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Arris Surfboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace my rented Comcast modem/router. I was a little leery as some of the reviews said they had issues. Installation was somewhat quick but had to call Comcast to give them the info. Once that was done it's been awesome ever since!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Certainly more than meets my needs, easy to install and the company was very helpful with my questions
I would recommend this to a friend





