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Customer Ratings & Reviews

Your price for this item is $136.99
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The comparable value price is $249.00

Customer reviews

Rating 4.3 out of 5 stars with 1959 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,959 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    ARRIS SBG8300

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Super easy to set up and install. Would recommend to anyone looking to save money and not pay the cable providers rental fees for their cable modem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ARRIS Surfboard SB8300

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but I cannot give it 5 stars because of the wifi. It seems that the connections are not as strong as my netgear router. I had to buy an extenter in order for the signal to reach though out my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Arris modem-router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the purchase of this Arris combination modem and router. Installation was easy and connections were almost automatic with just a little online research

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works with comcast gigabit, good wifi coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with comcast gigabit and the wifi spread is great. Very expensive at this time but gotta have docsys 3.1 for gigabit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Uses

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took last week these and easy to install best to use it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent strength (range) and simple setup. Quick delivery time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Well overdo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great Money well spent. It was so easy to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Buy it and don't pay for modem rental

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I'm getting the internet speed I pay for. My internet provider's modem cost me 10 bucks a month and gave me 70% of the speed I paid for. Now I'm getting 100% + of the speed

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 4 out of 5 stars

    lynns review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. haven't had any problems so far. Haven't had it long enough to make any more comments on it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Upgraded a month or two ago to this and it has been working well. Wifi is more consistent throughout the home. Was a little tricky to find where to updagred for own equipment via the Xfinity app but once located that it was easy peasy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Business owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well great all in one solution. Plug and play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    beam me up Scotty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to update to a 3.1 modem. Technology moves with or without us and I prefer the best. Best Buy has top notch electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and works great. Pairs well with Xfinity service.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works great so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of the only router/modem combos that RCN accepts and now I do not have to pay the stupid $10 fee per month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need to connect to 6 devices. Good overall signal.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Definitely a step up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great buy for us when we ran into problem with older cable modem/router. What a big improvement in all areas when we set this one up. Very fast now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Loses connection a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before I bought this I had a Netgear nighthawk changed because this surf was more compatible with my comcast signal is strong but seems to lose connection a lot throughout the day. I didn’t have this problem with the cheaper netgear I had before this one. I’m gonna return this item if there isn’t a solution

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described great easy setup would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is the only Modem to buy on the market!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting Xfinity for Internet and My Niece told to get this Modem and it hasn’t disappointed not one bit! It’s easy to hook up and it work perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Idiot-proof

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Definitely worth the price for me, since the alternative was renting a modem/router from my internet provider for $14 per month for as long as I use the service.

    I would recommend this to a friend