Customer Ratings & Reviews
- Model:
- SBG8300
- |
- SKU:
- 6341861
Customer reviews
Rating 4.3 out of 5 stars with 1959 reviews
(1,959 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed. My 16 year old son even set it up. Great connections no problems.
I would recommend this to a friend - Cons mentioned:Compatibility
Rated 5 out of 5 stars
Good Buy!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked beautifully, but is mot compatible with my cable system
I would recommend this to a friend Rated 4 out of 5 stars
It’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok for the price and how simple the device is!
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 4 out of 5 stars
Excellent combo router/ Modem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One it is up and running very fast. Slightly technical setup.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Thank you Arris
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best modem router there is! The 3.1 is phenomenal and excitingly fast! Super happy with my purchase.
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Arris modem review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought based off of the numerous positive reviews. Works great so far.
I would recommend this to a friend Rated 5 out of 5 stars
Buy this for Gigabit Ethernet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy it, you can thank me later. If you upgraded your internet to gigabit speeds and don't rent a modem from your ISP, then you need to buy this. DOCSIS 3.1 taps into the gigabit speeds. To me I just don't know why people rent their modems, but to each their own. The wireless management has the same interface as all the Xfinity routers, so you will be familiar with the basics of the routing. Speeds Xbox - Direct Connect - 1000Mbps Macbook - Wireless - 278Mbps (acceptable given wireless noise)
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Wifi modem/router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, what a difference. My old modem couldnt hold up to all my devices. Now with this everything is quick .
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item works as expected . Haven't had any problems with it.
I would recommend this to a friend Rated 4 out of 5 stars
Modem router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem router works great, but the app is not the best. You will need to use the web feature to set it up
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Good service great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with three televisions and two android phones. We love it. Thanks to the tech who helped me pick it out
I would recommend this to a friend Rated 3 out of 5 stars
Don't use with Xfinity
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem was fine when I first started using it, but over time it began losing its internet connection more and more frequently. Now I need to reboot it about twice a day, and this takes about 5 minutes each time, not very good if you are in a WEBEX meeting or streaming TV. There are many complaints about this online. The firmware needs to be upgraded, but Arris claims that only the cable company can do this. Xfinity will do nothing for modems not rented from them. In the end I am left with an expensive outdated modem because no one will update the firmware and Arris refuses to provide the updates and allow you to install them yourself. Hopefully it works better with other providers.
No, I would not recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
ARRIS SURFboard, nice upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Great upgrade for our Cable & Dual-Band Wi-Fi Router. Regularly handles multiple streaming devices.
I would recommend this to a friend Rated 4 out of 5 stars
Expensive but solid
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a surfboard for years until a power surge blew it out. I purchased this product and it is a solid as my last surfboard. The only negative is that it is very expensive and you could probably find the same quality in another brand for cheaper. However, it was easy to set up and I knew the quality of this company's products.
I would recommend this to a friend- Pros mentioned:Wi-fi
Rated 5 out of 5 stars
best upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and range. I had a netgear and nothing but problems.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works great and connected real easy. Just remember to unplug it to reset it when it acts up.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product but a little pricy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and great coverage for my home. Its very easy to control your wifi settings with the mobile app
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Lightning Fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Faster than I expected, even better than the loaner modem I got from Xfinity.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem-router can easily handle ALL the wi-fi devices in our home where an AT&T and CableOne could not. Easy setup.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Awesome deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent response to my new 1gb wi-fi. Cheapest in town.
I would recommend this to a friend