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Customer Ratings & Reviews

Your price for this item is $136.99
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The comparable value price is $249.00

Customer reviews

Rating 4.3 out of 5 stars with 1960 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,960 reviews
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Awesome deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response to my new 1gb wi-fi. Cheapest in town.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. We have had no issues so far. The price was good for a modem/router combo.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router/modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works great. The speed on this is very fast and perfect for what I’m looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1- Better than having to rent the providers product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up works great has enough power

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Recommended 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast modem/router. Was getting 600mbps and with this new modem/router I get 950mbps. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 3 out of 5 stars

    Update my modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly do not see much of a difference from my older modem to the newer modem Per pandemic I’m working from home and was hopping I would get more something that stops my screen from freezing . I guess the only improvement now is I can work wireless

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very fast and easy to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect ( once you are set up with your provider) Easy access to change items on router Work very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but well worth the price being ahead of the change going to 3.1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to 1gig service with Suddenlink so a new modem was needed. This modem works perfect with Suddenlink's internet package. Their tech support had it up and running within 20 minutes. The modem is backward compatible with DOCSIS 3.0 service so don't let the packaging fool you into a lesser model. The unit is a bit pricey but should last through several upgrades by the service provider.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter as she works from home full time now and has two levels. Seems to work fine.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Capable of true gigabit speeds because it has the latest technology as of time writing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. Save money monthly, now since I don't have to rent an router from cable company

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great easy to setup in few minutes with no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So so easy to plug and play .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome. I have to work from home. I haven’t used a modem in over twenty years at home. It was so easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a cable modem wifi router.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly was hoping for more speed (who doesn't?) however it works better than what Comcast rented me and for the most part, it was easy to setup. I question how effective the dual-band wifi is for the price I paid, but I've not had any issues with it beyond speed expectation. Overly pricey, but at least the product works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was a great buy, it saves money over time without paying a monthly fee to the internet provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router / Modem Combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice combo for the price. There have been no issues with this product since we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Modem, router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This items has been doing a fine job for us. No complaints. Is able to handle multiple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    This Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent product. So far I had no issues. I locked in on this product by checking various reviews.

    I would recommend this to a friend