Customer Ratings & Reviews
- Model:
- SBG8300
- |
- SKU:
- 6341861
Customer reviews
Rating 4.3 out of 5 stars with 1960 reviews
(1,960 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. Easy to set up. Wi-Fi coverage is good in house.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Modem router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Getting 400 MBPS. I am happy with the product and support group.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great router / modem. ! ! A Good buy!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Excellent Modem/Router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a charm. Will save you the rental charges from your internet provider.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and very durable with my apartments requirements for internet services
I would recommend this to a friendRated 2 out of 5 stars
Either a bad product or bad luck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Either Arris cable modems are defective too often or I have the worse luck with this brand. Although, I haven't had any issues with wired connections to the modem ports, however, both radios, the 2.4Ghz and 5Ggz, were defective (or extremely glitchy.) Sometimes only one radio would broadcast; other times both radios would broadcast, but it would I could only connect to one; and sometimes only one of the two radios would broadcast, but I would constantly connect and disconnect non-stop. I had to power cycle the unit MULTIPLE times, and when I was finally able to broadcast and connect to both radios, I would pray there wasn't any power outages...well, Florida weather (especially severe weather) is full of, you guessed it, power outages. For a week straight I lost my cameras, or my thermostat, or my google home...depending which radio glitched. Now, I purchased this unit for a client to whom I recommend it because I had an older version of the same cable modem. The irony is that the unit I purchased a few years back DID have a similar issue, although, the 5Ghz radio NEVER worked. The reason I didn't mind (or actually realized) was because four years ago, or so, most devices were not 5Ghz compatible. I was so satisfied with the 2.4Ghz connectivity, I would have even gave it 5 stars; hence the recommendation to my client. Thankfully, my client didn't mind too much spending more money to setup a separate wi-fi router for their house. I will not buy this brand ever again.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Arris
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works and easy to install. Other unit I had missed spots. Not the case here.
I would recommend this to a friend Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great purchase, as right now no issues with the connection ( set up was little longer because I needed to contact Xfinity Customer service to give all Mac #
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the hassle, easy set up durable last long . Long run save a lot .
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Faster
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no idea about electronics, but the modem seems faster that the last model
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and works great. Worked great with our COX Tulsa cable service.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
great performance.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have this router modem at the office and all my computers are running up to speed.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Reliable
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dual modem fast reliable helps me run a smooth and clean network love this modem!!
I would recommend this to a friend Rated 5 out of 5 stars
New Arris cable modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great router. Strong stable and much much better than the older Arris router that we had. Worked with Optimum to replace the old unit and everything went smoothly
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 5 out of 5 stars
Great product but did not need with our internet
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but did not need with internet provider. Returned product without issues
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great update
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup. Updated technology really increased my internet speed.
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Best thing
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I ever got I would recommend this item to anyone
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best combo modem!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy Peazy. Spectrum provisioned it... I did the rest in 5 min!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Cable Modem Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works seemlessly with Comcast. Easy, quick install. Would recommend this product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use and setup. Super simple and works perfectly.
I would recommend this to a friend