Customer Ratings & Reviews
- Model:
- SBG8300
- |
- SKU:
- 6341861
Customer reviews
Rating 4.3 out of 5 stars with 1961 reviews
(1,961 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and works as expected. Would recommend
I would recommend this to a friend Rated 5 out of 5 stars
Satisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really pleased with this Gateway Modem. Arris is the only brand that I have bought for at 40 years
I would recommend this to a friendRated 5 out of 5 stars
Not easy to install, but very good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to install, but very good product. I did order online but did not arrived as promise so I had to go the store to purchase there
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works, no problems.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy setup. Using for over a month and no issues.
I would recommend this to a friend Rated 5 out of 5 stars
Love that it has modem and wireless router in one
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Moved and bought a new modem for new place. I haven't had any issues since setting it up. Last place and modem I had to reset, unplug wait a minute then plug back in at least every other week. I have smart lights, 2 tvs, laptop, and other toys connected and never had an issue with connecting or dropping.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and easy to install. Great investment!
I would recommend this to a friend Rated 5 out of 5 stars
Works great, easy to hook up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not computer or tech savvy so I was happy that this was so easy to hook up. It works great so far with no problems!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Dual role modem, working great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So easy to set up, app was spot on to configure this modem.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and it saves the additional fee! Easy to set up.
I would recommend this to a friend - Pros mentioned:Performance
Rated 3 out of 5 stars
It does it’s job.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does it’s job better to have my own modem, then use the one from the cable company
I would recommend this to a friend Rated 5 out of 5 stars
New router/modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to purchase a new router/ modem, looked at best buy and picked a reasonably priced one with the best ratings. The arris modem installed simple enough and simple to install.
I would recommend this to a friendRated 5 out of 5 stars
Arris - SURFboard sbg8300
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dropped Frontier because of their horrible customer service. I decided to go with Xfinity. I did not want to lease hardware so I went out and purchased this. It has done wonders. Moreover, it should be many years until I will need to upgrade. Very simple installation. I would recommend it for anyone who wants to stop paying for lesser hardware that they'll never own.
I would recommend this to a friendRated 5 out of 5 stars
Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed the issue I was experiencing with my new Sony A95L and Ultra sound system.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Great connections for Xfinity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth the investment to get delivery of high speed internet.
I would recommend this to a friend Rated 4 out of 5 stars
Wifi router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as it did not meet our need to include cable phone - we wanted to have it as a gateway for all connections & eliminate cable modem. Otherwise it would would have worked perfectly.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up for tech-challenged. Solved our problems.
I would recommend this to a friend Rated 5 out of 5 stars
Arris
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed new since the old one was 10 years used. WiFi and internet problems resolved. Would recommend.
I would recommend this to a friend- Pros mentioned:Performance
Rated 3 out of 5 stars
Good Range for 2.4, ok for 5 band
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t use band steering without getting dropped often. Works ok if you select the band; still better than our previous arris which was failing
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
recommend this product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy setup, thanks................................
I would recommend this to a friend - Pros mentioned:Wi-fi
Rated 5 out of 5 stars
Great modem
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast high speed Wi-Fi network great council to have as a modern
I would recommend this to a friend





