Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,963 reviews
Rated 4 out of 5 stars
Great for Comcast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product only gave four stars because there's no USB plug in and you cannot add a VPN easily.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Smart purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and easy to install. Great investment!
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Great connections for Xfinity
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well worth the investment to get delivery of high speed internet.
I would recommend this to a friend
Rated 5 out of 5 stars
Love that it has modem and wireless router in one
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Moved and bought a new modem for new place. I haven't had any issues since setting it up. Last place and modem I had to reset, unplug wait a minute then plug back in at least every other week.
I have smart lights, 2 tvs, laptop, and other toys connected and never had an issue with connecting or dropping.
I would recommend this to a friend
Pros mentioned:
Performance
Rated 3 out of 5 stars
Good Range for 2.4, ok for 5 band
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can’t use band steering without getting dropped often. Works ok if you select the band; still better than our previous arris which was failing
I would recommend this to a friend
Pros mentioned:
Wi-fi
Rated 5 out of 5 stars
Great modem
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast high speed Wi-Fi network great council to have as a modern
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy to setup
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Connection was easy and didn't take long. Love having an all in one.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Easy set up
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up for tech-challenged. Solved our problems.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
recommend this product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far...so good
What can I say? This is not a TV or a radio or an electronic device. It makes my computer work and our TV.
I would recommend this to a friend
Rated 4 out of 5 stars
Wifi router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Returned as it did not meet our need to include cable phone - we wanted to have it as a gateway for all connections & eliminate cable modem.
Otherwise it would would have worked perfectly.
I would recommend this to a friend
Rated 4 out of 5 stars
Picky Router buyer!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is an okay item. The rang for WIFi is not that great, I will say is more normal.
No, I would not recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
great modem
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, performing well, worth the money spent.
I would recommend this to a friend
Pros mentioned:
Wi-fi
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great and has good range for my whole house.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
surf
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works like the speed of light and easy to install.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
great all-in-one device
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very easy to set-up
user-friendly
fast and strong signal
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
Great modem, does everything we need.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good all all around. Worked well with Comcast service.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great router , works really well and easy to connect
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
great router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy setup and no problems. never have a disconnect.
I would recommend this to a friend
Pros mentioned:
Setup
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The unit works great! Just plug it and and off you go