Customer Ratings & Reviews

My ISP’s router kept acting up and they were completely unhelpful. This Works great. The range MIGHT be 10’ shorter than my ubee that the ISP gave me, but it would randomly stop broadcasting WiFi. No issues here after a few weeks of use.

Great for a 2000sqft house size or less. But it’s got to have a router if you want to go to a bigger area than 2000sqft space.

Constantly lagging while gaming on two consoles. Recommend netgear 6300 over this . Only reason im keeping is because i waited to long to return it and cost me to much .

Thanks to the work from home I had to upgrade my home WIFI and this modem router is just what I was looking for. Some might say its a little expensive. But I'd say sometimes good quality comes with a price tag. Buy this to upgrade your home.

Good product, easy set up install………………….nice. !!!

Expensive. Too expensive. I don’t get it. My internet company Cox doesn’t even run 3.1 yet. We are still on 3.0. It’s the only one they had. Works fine.

Easy to set up, using with Comcast/Xfinity, great reception coverage in my entire Condo.

The last one lasted almost 4 years and probably would have gone much longer except for a lightning strike that knocked it out.

It works well just I as good as the Comcast rented equipment

this was to replace my comcast rented modem. it was a quick easy swap once I got comcast to add it to my account. the self service would not let me add it myself. works great. even better I am not paying the rent for the comcast modem.

Excellent product and easy set up. Called our cable company and registered it with them during set up. Speeds seem to fluctuate more with this product, but I believe it has a lot to do with our "wonderful" cable company.

I like this product it work's very well I would recommend it to my friends

Great product, fits my needs for my cable provider.

Shows lots of the original color, quicker and 4k has better picture quality

Have had a couple of issues with Internet being extremely slow in the evenings. Not sure if this is because of the router or the Internet itself.

Works great for our 1 gig internet. Ordering online and pickup in store was super easy

This modem had all the right features i needed for my home internet needs.

I was so hoping this would solve my slow internet speed problems. I have called the cable provider (Cox) out more times than I can count before AND after installing this cable modem. The speed is great when you plug into the modem, but drops pathetically low even 6 feet away on wifi. I am NOT happy. I''m paying for speeds that I can even begin to get on any wifi device. It doesn't support more than 1 device on wifi. If I could return it, I would. It was EXPENSIVE.

ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router for Xfinity and Cox service tiers - Black great product and set it up and forget about it

Didn’t work for us. Exchanged for a Google Mesh WiFi system, leasing a modem from Xifinity and increase the speed. Work better!