Customer Ratings & Reviews
- Model:
- SBG8300
- |
- SKU:
- 6341861
Customer reviews
Rating 4.3 out of 5 stars with 1963 reviews
(1,963 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
It wil get you by but isnt the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted about a year wifi range wasnt very good during that time had alot off packet loss having to reset all the time my nighthawk netgear was more expensive but well worth the purchase hopefully it lasts longer then this one
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 3 out of 5 stars
Modems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very reliable. I love arris products. This modem has saved me money over the years.
I would recommend this to a friend Rated 3 out of 5 stars
Admin interface is bad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average. The admin control panel is the worst I have ever seen and used. It is glitched and lags 100% of the time. The mobile application is useless. Does not work as intended. The speeds were "average" compared to the rental modem from Cox. That is why I returned it.
No, I would not recommend this to a friendRated 5 out of 5 stars
N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was very knowledgeable on the products on what i needed
I would recommend this to a friendRated 4 out of 5 stars
Bought under duress
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this when my service provider upgraded their equipment and the device previously used was made obsolete.
I would recommend this to a friendRated 3 out of 5 stars
No need. Rent yours if you can
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive. Too expensive. I don’t get it. My internet company Cox doesn’t even run 3.1 yet. We are still on 3.0. It’s the only one they had. Works fine.
No, I would not recommend this to a friendRated 4 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, provide good safety and security.
I would recommend this to a friendRated 5 out of 5 stars
Arris Surfboard cable modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing cable modem that changed our house from dropping signal to keeping us connected. Have 6-12 items, phones, smart tv's, tablets and two grandkids remote learning in this hog heavy date home.
I would recommend this to a friendRated 5 out of 5 stars
Great router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Made for a one story home but I bought a mesh to help with the dead spots so it worked out fine. No issues and works as it's supposed to. Def a good buy!
I would recommend this to a friendRated 5 out of 5 stars
Arris sirbboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very nice product money is worth to buy this product.
I would recommend this to a friendRated 5 out of 5 stars
A++
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, fits my needs for my cable provider.
I would recommend this to a friendRated 4 out of 5 stars
ARRIS is a good product.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am very satisfied with this product. ARRIS is a good product.
I would recommend this to a friendRated 5 out of 5 stars
Arris Surfboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Arris surfboard works very well. The WiFi performance is much more consistent since switching from my old modem and router. Multiple devices are running at the same time with excellent performance.
I would recommend this to a friendRated 5 out of 5 stars
Good quality router
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid router. Have definitely noticed it’s far more consistent than previous routers. We don’t game, but stream and wife has at home business. Hardly ever have issues
I would recommend this to a friendRated 4 out of 5 stars
Works well in most of my home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works very well where it’s direct connected, but I have a connection issue in the farthest room of the house.
I would recommend this to a friend- Pros mentioned:Speed
Rated 2 out of 5 stars
Ok modem router combo,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This specific Arris did not recognized and synched with my smart light switches and was so slow in my wired connected TV and else. Download and upload speed were satisfactory off and on in equipment with wired connections, but the ping was not lower than 15 anytime. Quickly replaced it with a Netgear, all working smoothly and fast. Netgear ping with 8.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Wifi
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Highly recommended!!! Even for beginners. Plug and play
I would recommend this to a friendRated 4 out of 5 stars
My SURFboard Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a rough start with this unit, called the ARIS Tech and it has been working great since then. It is a good unit.
I would recommend this to a friendRated 5 out of 5 stars
Cable Modem with WiFi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router for Xfinity and Cox service tiers - Black is a great modem that works with my cable company.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. I haven't had any issues. It's a easy to use.
I would recommend this to a friend
