Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $136.99
Clearance
The comparable value price is $249.00

Customer reviews

Rating 4.3 out of 5 stars with 1961 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 1,961 reviews
  • Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad a little difficult to set up but once i had it worrying is l it isn't too bad, i can run both 5g and the other for older devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service manager

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I installed it, I have no problems with the TV and with the Internet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has a great signal capability. Accessibly to 5G bandwidth as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve to reboot several times but otherwise no problem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norm

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed upgraded router modem to get the top speed from Cox. This is was comparable. It was a Bit difficult to install and reconfigure all the items we have in wifi. Not really getting the great speed I expected and do have some connectivity issues. Not sure if it is this device or my wifi provider

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem / router works well as advertised. Good reception on all devices in our home from front to back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router has never failed me in four years Ho get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router combo

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router combo. It truly worked for my family's needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased to upgrade Home Internet setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product performs extremely well. Setup was easy and the WI-FI performance is brilliant. We are squeezing every megabit of bandwidth out of this cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cable Modem Rental Alternative

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaper solution to renting a model from my cable provider. I have not encountered any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall WiFi router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’ve replaced my old Netgear WiFi router with this one, my connection troubles are no more! Have had it for a few weeks now and have had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and runs fast but needs better charging wire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far good withXfinity

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old modem stopped working and eventhough it was not the cheapest option, it does also the function of the router. So we just need 1 piece of equipment now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and knowledgeable salesman Glad for availability.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    SURFBoard Fails to Perform

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading all the reviews, I decided on this all-in-one cable modem wi-fi router. It wasn't cheep and I expected top of the line performance. After a year of trying to figure out if it was the cable service bogged down by home office & gaming loads that caused intermittent failures and dramatically slower performance, we learned that the problem lies in this modems failure to manage overheating. After reviewing the logs, it turns out that the modem essentially quits 5 or 6 times per day, cools itself down and then reconnects. VERY DISAPPOINTING!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best router I’ve had, excellent for gaming I have no complaints about this it puts out a very high speed (I have 1GB internet at home)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router / modem for unit 202

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine. It was hard to set up since I'm a non techy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well / wasn't needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked well but wasn't my bottleneck. App made it easy to config/edit. I used with a WiFi router but speeds were the same off this wireless signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this purchase .My Daughter did a lot of research on it and helped me .I decided to get this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of Arris Surfboard SBG8300 Wireless Router

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the device, ease of setup however it was rather expensive. No technical issues with it thus far but that should be expected too though.

    I would recommend this to a friend