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Customer Ratings & Reviews

Your price for this item is $136.99
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The comparable value price is $249.00

Customer reviews

Rating 4.3 out of 5 stars with 1961 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,961 reviews
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .Product is good quality and works real good. Tech was very good for advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for what I need! And I saved a monthly rental fee! Win-win!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    USEFUL FOR AT HOME/WORK PURPOSES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a great tool for helping work from home. And is expandable should I need more bandwidth working from home in the near-term, in the long-term.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast 2in1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Comcast Xfinity service. Needed an all-in-1 modern /router. This one popped up with great reviews. Bought and installed. Was up and running within 1hr.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wifi Router is great.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is great, haven't had any issues off this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Combo Modem and Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router appear to be working great with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it need to I got a good deal plus it save me money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little confusing at first. Would recommend to a friend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NO MORE RENTAL FEES!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, took comcast about 30 mi utes to get all updates pushed out and connected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Easy setup but not much else.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy enough, but the unit kept rebooting and dropping the signal. The upstream strength was extremely low. The line was tested both outside and inside and a different unit was connected to confirm it was not an issue from the service provider. Returned this and went back to NetGear.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Has wi fi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has Winfield which is what we needed still needs to get hook up to our system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it , decided to get a separate router and modem instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ARRIS is RELIABLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this router in place of a company router and it works wonders. I have limited buffering when I play video games and/or stream videos!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great. Little hiccup on setup but its workin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine once I got the kinks out of software install. It is working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Arris Modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with minimum buffering. Well built piece of equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for Xfinity. Took sometime to set up but after everything was set up, great connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to setup and excellent product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s definitely a product that should be in each household. It’s convenient and it allows you to use multi devices at once with no interference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the $$; meets my needs. It was recommended to me by a technician who was spot on with the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage, ez setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We have excellent coverage throughout our home. Set up was easy. Now if I can only get my provider to up their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service all around.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. We had good service from the Best Buy service rep.

    I would recommend this to a friend