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Customer Ratings & Reviews

Your price for this item is $136.99
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The comparable value price is $249.00

Customer reviews

Rating 4.3 out of 5 stars with 1961 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,961 reviews
  • Rated 5 out of 5 stars

    Hdgs

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this modem for internet service so we would not pay monthly rental charges to our provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to get our own instead of renting, would be cheaper. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/Router in 1!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed an upgrade on our modem/router and were tired of paying the monthly fees from our cable provider for their unit. Best decision ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended this product by internet provider; it was a little expensive but we have had no issues with connectivity. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say this modem is great up grade from what I had before. I really would recommend this for anyone looking for a router using Xfinity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Xfinity, Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dislike Xfinity, i dislike having to have their box, i also cannot eat green eggs and ham while riding a fox.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and the set up was easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When switch our internet to xfinity, the best but team made it easy to find a modem compatible to our network.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Have mixed feeling about it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone app is horrible! Had to go to the web application to setup some of the things. Did not make sense when I am getting 700mbps to the modem but only 200-300mbps from WiFi. It’s definitely faster than other modem and router that I had but It didn’t meet my expectations from speed perspective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I was able to get the correct settings I really like it.Have not had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thakkar Revie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our house is 2500 square feet.we get internet connection every where. No issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I’m recommend the price A little bit to high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router, can get gigabit speed from Xfinity. Bought one for me and another family member who had the same service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s working really good and it’s covered all the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router/modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection Quality works really good, I would truly recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this modem for about a year and I’m very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this I knew I was going to like it right away and I do. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up Xfinity doesn’t allow for 3 letters- but calling it in IF you can get a technician is easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up and product are holding up well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is holding up well at this point. Product was a little pricey but it seems that most modem/routers have gone way up in price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv it works great helped my internet work better arris

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a little pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a good modem/router....so far ,so good! a little pricey!

    I would recommend this to a friend