Customer Ratings & Reviews
- Model:
- SBG8300
- |
- SKU:
- 6341861
Customer reviews
Rating 4.3 out of 5 stars with 1961 reviews
(1,961 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A good item at Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had no problem setting it up, and it is working fine.
I would recommend this to a friendRated 5 out of 5 stars
Modum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works pretty good. Speed is okay will need wifi extending
I would recommend this to a friendRated 5 out of 5 stars
ARRIS - SURFboard DOCSIS 3.1 Cable Modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Modem; works like a charm. Fast Delivery.
I would recommend this to a friendRated 5 out of 5 stars
Strong and solid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much stronger signal throughout the house and much faster than our old one, which was 5+ years old.
I would recommend this to a friendRated 1 out of 5 stars
Bad product....poor customer service...stay away
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The modem has been giving me all sorts of issues since I bought it less than a month ago. Either 2.4 GHZ or 5 GHZ wifi band stops working while the other works and so does wired connection. Then the modem management website has issues where it does not allow you to login. I have factory reset the modem 4 times in last 5 days. After that one can login first time into the management website, but not after that. Customer support is very poor. Everytime I contact them the first thing they say is reset the modem. Me and my wife work from home and our kid takes college classes online. We can't keep power cycling the modem 2-3 times a day. I would not recommend the product to even my enemy. Stay away.
No, I would not recommend this to a friendRated 5 out of 5 stars
Check it out before you buy it and use it right aw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It won’t work on my Internet for some reason so I guess I’m stuck with something that doesn’t work
No, I would not recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. My internet is faster, it took a bit longer to set up tha I expected. But, not too bad.
I would recommend this to a friendRated 5 out of 5 stars
Great modem/router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to install by myself and it seems to work just fine. No problems at all.
I would recommend this to a friendRated 5 out of 5 stars
best 2 in 1 modem/router
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great two in one router/modem, its very strong and works in large houses
I would recommend this to a friendRated 5 out of 5 stars
Wireless modem wi-fi router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product which works well and serves my needs,
I would recommend this to a friendRated 5 out of 5 stars
Needed a new router!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router was a perfect replacement. I loved the seamless access to set it up. Though pricey it was well worth it.
I would recommend this to a friendRated 5 out of 5 stars
Works but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super expensive but was the only option at the time. Haven’t had any issues with the internet since getting this
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Does not work well with Xfinity
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work well with Xfinity. Connections through Ethernet or Wi-Fi is extremely unstable and loses connection frequently. Had to power cycle daily, sometimes multiple times in one day. This is after a painful setup process.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great modem router combo I recommend this product.
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is horrible. It drops like 5x a day. Total waste of money. Now I have to figure out if I should deal with restarting my modem everyday, or fork out more money for a new one!
No, I would not recommend this to a friendRated 5 out of 5 stars
Great WIFI Cable Modem Option
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice if you want a quality cable modem with built in WIFI
I would recommend this to a friendRated 5 out of 5 stars
Works fantastic!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any issues. Connection for everything in my house works great!
I would recommend this to a friendRated 5 out of 5 stars
WiFi modem/router combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece of equipment for the value, works like a charm....
I would recommend this to a friendRated 5 out of 5 stars
Update my modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great my other modem would disconnect a lot but with this one I haven’t had that problem at all
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 2 out of 5 stars
Undecided
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have returned this modem because it keeps on dropping my internet connection specially if you have nest door bell cam. The nest cam does not automatically reconnect to the internet connection.
No, I would not recommend this to a friend