Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1963 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,963 reviews
  • Rated 5 out of 5 stars

    Modern

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this modern. It is working perfect and good signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary item for home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would recommend to anyone who asks about product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using for a bit now, haven’t had any connection issues, works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great modem/router combo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to setup. Works great with my Xfinity gigabit internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arris-Surfboard Cable Modem & wifi router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, but a little bit too pricey. Easy instructions for installation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Cox cable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be a great modem. But Cox cable said they couldn't get it to work. Had to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/router

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy for modem/router combination to stay up with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works with Cox communications

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Cox. No issues and no internet delays!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Modem router

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have some knowledge about items like that, you know that this item is gonna work too good or is not gonna work at all. Luckily mine is doing more then his job (so far)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes full use of Xfinity speed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set-up. Wi-Fi coverage throughout house. Much improved speed performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome buy!! Great price!! I also recomend it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a problem yet. It seems to work fine so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent unit. I have had many modem/router combos but this one is very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best replace modem&router for Xfinity I could find in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BammBamm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router help me get a better WIFI signal throughout my entire home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing the job

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a cabel modem and wifi. Working as should but not a Nighthawk!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem I asked for!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more high exorbitant outrageous rental comcast is the devil fees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved our internet experence.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it needs to do. We have better Wi-Fi coverage and a better Wi-Fi experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works great and provides awesome internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A powerful connection with great Internet coverage able to manage all of our devices

    I would recommend this to a friend
Sponsored