Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,963 reviews
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
My arris router
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very easy to install and faster than my old one got all my lights and everything running great
I would recommend this to a friend
Pros mentioned:
Ease of use, Wi-fi
Rated 5 out of 5 stars
Great router, great price, good speed.
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very fast wifi, very easy to set up. Just make sure you read the serial number CAREFULLY! Spent a few extra pointless hours w/ internet provider because agent misheard the serial number on the router. Ugh - but beautiful purchase, overall. Thank you!!!!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome product.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great item, recommend to others. Easy setup and the range is much better than my older one.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great modem router combo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I switched to Xfinity and I didn't want to rent the router so the installer recommended this router combo. The speeds are great and the modem was easy to set up. I've been using this router for 3 weeks and handles 2 Netflix and 2 xbox ones at the same time with no lag.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
This is the modem to get!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super easy to setup. Very straightforward easy process. The call waiting for Comcast took longer than actual setup. I love the speed.
I would recommend this to a friend
Pros mentioned:
Ease of use, Wi-fi
Rated 4 out of 5 stars
Nice Modem/Router
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Price was a bit hi, setup was easy. I had to get a DOCSIS 3.1 Modem/router for Xfinity new wifi speed. My speed shows to be good, but now opening web pages is painfully slow.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great speeds and coverage.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simple enough to setup. Bought to upgrade Grandma's internet. Everyone is happy. Easily handle and give t he full upload and download speeds on the cable plan.
I would recommend this to a friend
Pros mentioned:
Ease of use, Wi-fi
Rated 5 out of 5 stars
D
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy set up and works great. Would recommend to anyone
I would recommend this to a friend
Pros mentioned:
Performance, Setup
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, very easy to setup and works great. I've had it for over a year and no problems yet
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Awesome upgrade to Spectrum service!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent DOCSIS 3.1 performance and easy to setup. I don’t use the WiFi on this device but the GUI is intuitive and also easy to use. Save the monthly rental fees and buy your own modem/gateway.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Price is great, saving so much more instead of renting through Comcast and the connection is better!
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 5 out of 5 stars
Great modem
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this modem for around a year and a half or even more and it never let me down ONCE! It's crazy fast, and easy to work with. I'll recommend it!
I would recommend this to a friend
Pros mentioned:
Ease of use, Wi-fi
Rated 5 out of 5 stars
ARRIS SURFboard
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The ARRIS cable modem and duel band wi-fi router is easy to install and set up for use with a service provider. Xfinity did not have any difficulty initializing this device for use. The dual provides additional options for connecting devices.
I would recommend this to a friend
Pros mentioned:
Ease of use, Performance
Rated 5 out of 5 stars
Great Gift
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for someone else. They were able to set it up very fast, didn't need my help, and they said it works extremely well for their home use. Maybe when I have the money I will upgrade my current rental system to the same one.
I would recommend this to a friend
Pros mentioned:
Setup, Speed
Rated 5 out of 5 stars
Good for the Price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Super fast and quick to install once I contacted my internet provider.
So far no issues and the speed has continued to be consistent unlike my older Modem/Router
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
good modem and router bad isp
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
has worked great even though xfinity ties to blame it for their lack of service
I would recommend this to a friend
Pros mentioned:
Wi-fi
Rated 4 out of 5 stars
Good Router for Docsis 3.1
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This model was recommended by out ISP Cox Communications. It has allowed for gigabit downstream bandwidth although I have tested nothing above 900Mbs so far (more an ISP issue as well as signal limitation). We are still on copper coax not fiber. This model does include 2.5 / 5 Ghz Wifi but surprisingly no antenna(s) in the design. You will need an Wifi extender in a two story house realistically. Only item of annoyance keeping it from 5 stars was that the previous model as well as online images in the setup guide show this model having a USB port for adding a NAS storage. This does not have a USB storage port so be warned.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 5 out of 5 stars
ARRIS
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s very good and worth the money because of the rang and how good the connection is. Also the internet speed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent cable modem and dual wifi router. Significant upgrade over our last cable modem and dual wifi router, in that we're getting faster speeds and a greater range.
I would recommend this to a friend
Rated 4 out of 5 stars
Works great
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to set up. Good distance good signal good price