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Customer Ratings & Reviews

Your price for this item is $136.99
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The comparable value price is $249.00

Customer reviews

Rating 4.3 out of 5 stars with 1961 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers have good things to say about the SURFboard DOCSIS 3.1 Cable Modem & Dual-Band Wi-Fi Router's ease of use, Wi-Fi performance, and setup process, frequently citing its speed and reliability. Many also appreciate the product's performance and price. However, some users have reported compatibility issues and occasional unexpected restarts.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,961 reviews
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and our internet reaches farther with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Very good quality worth for the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Very good quality worth for the money. Would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works as advertised I love the power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed tech support help to install. They were very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router/modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best reviews and router/modem combo for the 3.1 setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what was needed for our circumstances, works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent definitely improved my internet connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally get a tech with the same ISP who gave me excellent advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work's great with Suddenlink and has great distance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great great great great great great great grest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no problem with this unit works perfect excellent reception

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great working Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router works fine! Great customer service! Will recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem router compatible with Xfinity. Esta set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. No issues with service. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend this equipment to a friend or family member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it for a friend who is super happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Standar modem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the job done ... dunno what more ha need to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MrMOM

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Future proof. Pays for itself in a year and a half

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Customer Theft -

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Says compatible with Xfinity. This NEVER worked. I spemnt a day and the tech from Xfinity spent 3 hours. And now I can't return?????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I returned this item.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am renting item instead of buying. It is cheaper

    I would recommend this to a friend