Customer Ratings & Reviews

Excellent cable modem and dual wifi router. Significant upgrade over our last cable modem and dual wifi router, in that we're getting faster speeds and a greater range.

Excellent DOCSIS 3.1 performance and easy to setup. I don’t use the WiFi on this device but the GUI is intuitive and also easy to use. Save the monthly rental fees and buy your own modem/gateway.

The ARRIS cable modem and duel band wi-fi router is easy to install and set up for use with a service provider. Xfinity did not have any difficulty initializing this device for use. The dual provides additional options for connecting devices.

Bought this for someone else. They were able to set it up very fast, didn't need my help, and they said it works extremely well for their home use. Maybe when I have the money I will upgrade my current rental system to the same one.

Great product, easy to set up, wifi works great for my home

Works well, good range. Was easy to set up and install.

Work good for a year and half and it stop working. They stop making it when I used my protection , so got to upgrade .

This unit has good performance, and reasonable price.

This model was recommended by out ISP Cox Communications. It has allowed for gigabit downstream bandwidth although I have tested nothing above 900Mbs so far (more an ISP issue as well as signal limitation). We are still on copper coax not fiber. This model does include 2.5 / 5 Ghz Wifi but surprisingly no antenna(s) in the design. You will need an Wifi extender in a two story house realistically. Only item of annoyance keeping it from 5 stars was that the previous model as well as online images in the setup guide show this model having a USB port for adding a NAS storage. This does not have a USB storage port so be warned.

Really like the surfboard does everything i need to do all in one package. very fast and easy setup. Very happy with my purchase and highly recommend it to buying this Arris surfboard .

YES, I thank God for the ability and the wherewithal to purchase this ARRIS - Surfboartd DOCSIS Cable-Modem-routerr. We ( my family and IO are so happy and grateful to our Lord and Our God for it and for all of His Sacred Blessings upon us ! Sincerely, with thanks for Hid guidance and His help from all of you guys at Best Buy !!! Sincerely, Ciro, Allentown, Pa.

I had 2 days of nightmares with a netgear modem and router and countless hours dealing with customer services to get 200mpbs. Returned it and bought this one and set it up and right out the box 950mbps . So much easier and simple vs netgear products.

Works great. So easy to install and many forms of security available. Runs at advertised speeds and good coverage thru-out the house

It works. There was a slight speed increase. I don't really think the price tag was worth the slight increase. But, it works and was easy to install.

Easy to set up. Works flawlessly at speeds of 938 Mbps down and 24 Mbps up. Both the 5 & 2.5 channels provide great coverage in a 3000 sq ft three story home with the modem on the top floor. Got a great Best Buy sale price and it will pay for itself quickly vs monthly rental payments to Xfinity.

This modem/route combo replaced our previous separate modem and router. The signal strength is much better, and it doesn't require constant resetting like our last setup. I would definitely recommend this.

The installation was easy. Worked with Xfinity great! The range is good.

Works great and covers the whole house, small and works with comcast.

This modem router is really great now. At first when I hooked it up the speed was really fast and then it started to lag after a few days. I kept testing my speed and it was slower than with my old modem. But now it is much faster than my old modem and getting great results. I just hope it continues.

Fast speed and easy to set up. Wish the wifi range was a wider tho