Customer Ratings & Reviews
- Model:
- T25
- |
- SKU:
- 6379635
Customer reviews
Rating 4.4 out of 5 stars with 548 reviews
(548 customer reviews)Rating by feature
- Connection Quality4.6
Rating 4.6 out of 5 stars
- Performance4.5
Rating 4.5 out of 5 stars
- Setup4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the overall performance and speed of the SURFboard DOCSIS 3.1 Cable Modem, noting its ease of use and simple setup. Many feel it's a great modem for the price and appreciate its ability to connect multiple devices. However, some customers have reported compatibility issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Easy and improved WiFi speeds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to hook up. Works well with Linksys extenders.
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Fantastic modem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem, absolutely worth the price. Love the speed capability
I would recommend this to a friend - Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Easy to install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install & set up. No issues & no questions. Internet immediately faster.
I would recommend this to a friend Rated 4 out of 5 stars
Works with Xfinity
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to buy this when I switched to Xfinity because the cost to rent their mode/router is $14.99/mo. This seemed way too high and decided it would be prouder to to BYOD. This was the modem that was in stock and compatible. Make sure you check the compatibility info on the Xfinity site prior to purchasing a modem.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice not paying rent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I appreciate that I don’t need to pay rent for a modem anymore, but this unit requires a call into Comcast to activate. You cannot activate it yourself using the Xfinity app because the app cannot let you enter all needed information for the voice function. However, I was very happy once the tech got it to work.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Office equipment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is compact and easy to set up. I am very pleased with its performance
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
it works . . . now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance, but set up was really difficult even with help from Comcast. Definitely not "plug and play." Alas.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to set up and works well with Xfinity.
I would recommend this to a friend Rated 3 out of 5 stars
it mostly worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was able to communicate with the Xfinity servers, but had major crashes that occurred frequently enough to be annoying.
No, I would not recommend this to a friendRated 4 out of 5 stars
works just as expected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had absolutely no problem bringing this device online and registering with comcast. It has been a functioning for about a month now and (hopefully I won't jinx it) I had no issue with it. Kind of pricey though and it there was no black Friday price cut...
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Thumbs Up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great modem. Now I'm getting the speed I paired for from Xfinity. Easy to setup.
I would recommend this to a friend - Pros mentioned:Setup, Speed
Rated 5 out of 5 stars
Faster internet
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good modem for faster internet. Easy to use and install.
I would recommend this to a friend - Pros mentioned:Price, Speed
Rated 5 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great, easy hookup, andfaster speeds. Good price.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Great cable modem
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this cable modem to upgrade/replace the modem/router I was renting each month from Xfinity. I was able to quickly replace the Xfinity modem with this one and it has worked flawlessly since. It has saved me $14/month in rental fees. I use my own mesh router so this modem was all that I needed.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great download and uploading Capabilities and it is easy to install.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Modem for Internet and Phone Service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. I also purchased a new router to go along with my new modem. The performance went from 125 Mg to approx. 450 Mg.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
FAST
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is FAST and it was easy to install. I really like it.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
great modem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to connect through internet; very reliable; sleek design;
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Phenomenal.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went from pulling over 500+ Mbps on my xfinity gigabit plan, to instantly getting over 850+. The thing that was a surprise was how fast every device got just by being connected to the internet. I'm not talking like web pages loading fast, but I mean it felt like a massive Ram boost. Completely changed my PS4 my s20+ galaxy and my Samsung laptop. A+
I would recommend this to a friend - Pros mentioned:Overall performance, Speed
Rated 5 out of 5 stars
Very solid Modem that just works...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Modem on Xfinity service is fast and very solid!
I would recommend this to a friend
