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  • Front. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Angle. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Left. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 11. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 12. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 13. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 14. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.

ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black

Model:
G34
SKU:
6480358
Highly rated by customers for:
Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 320 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, ease of use, and speed of the SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo. Many find it easy to set up and appreciate its slim size. However, some customers have reported connectivity issues and weak signal strength in certain areas. A few customers also mentioned that the app is not very intuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 320 reviews

  • So far, so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. However, the box says it's Wi-Fi6, but on the computer screen it says it's Wi-Fi5. Not sure what that's all about. Still better than renting a modem/router.

    I would recommend this to a friend

  • Not what I thought

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is longer then I thought. Call ISP, easy setup on their end. Noticed I was getting slower WiFi internet speed then our previous router (DOCSIS 3.0), I became concerned. Wired speed 874 Mbsp and wireless 11.9 Mbsp and only one room away from the router. Had to wait 2 hours for Arris customer service center to open (11am central time). The reviews for the Surfboard app are true, it bad. The waittime was quick, the agent did her best to rectify the problems, but more issues were created. By the end of the call and numerous tries to connect the G34, I had no WI-FI connectivity to our home. Packed the G34 back up and reconnected my old Netgear Blackhawk.

    No, I would not recommend this to a friend

  • Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router, switched from internet providers boxes. WiFi signal is amazing & the WiFi 6 is must have.

    I would recommend this to a friend

  • Great wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity makes it extremely easy to set up. Great wireless availability upstairs and fown

    I would recommend this to a friend

  • Great place to purchase electronics,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful associate, prices are very competitive and often better than Amazon.

    I would recommend this to a friend

  • Music

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from best buy ,great prices ,great sale love this store i get all my electronic from best buy

    I would recommend this to a friend

  • Replace your providers equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully fixed all of our connectivity issue with the providers box

    I would recommend this to a friend

  • ARRIS Modem router combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beats paying a rental fee from Xfinity. Works great!

    I would recommend this to a friend

  • Only Worked 1 Day, Defective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Arris Surboard G34 I received was Garbage. I purchased it as a New unit. However, I may have been sent a Refurbished one or completely Defective. I just setup with my ISP yesterday. By nighttime the Surboard G34 no longer worked. No lights, No Power, just dead. Plugged into different outlet with lamp that works just to confirm it wasnt an outlet issue and still Nothing. Very expensive piece of garbage. Do Not Recommend

    No, I would not recommend this to a friend

  • Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup-I am getting a very strong signal- overall very good so far.

    I would recommend this to a friend

  • A Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, provides a strong connection for home and home office use.

    I would recommend this to a friend

  • Nice router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice router. Better alternative then paying 15$ to xfinity.

    I would recommend this to a friend

  • Great modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem works really good and save money on Xfinity not paying monthly.

    I would recommend this to a friend

  • Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to talk to someone that knew what they were talking about.

    I would recommend this to a friend

  • Router

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and set up. Worth the money

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the worst routers I’ve ever owned. I only bought it to replace my 10 year old router and I wish I hadn’t. The old router was much more reliable than this junk. I have to restart the G34 every morning out of fear that the connection will drop in the middle of important work, and it still drops anyway! Save your money and get something else.

    No, I would not recommend this to a friend

  • Returned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not use it seemed ok pricy but it was a going to replace another

    I would recommend this to a friend

  • I wouldn’t buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, but it freezes up my Internet, kind of disappointed. I think they’re just making these things cheaper and cheaper so they can still charge an arm and leg for something.

    No, I would not recommend this to a friend

  • Arris WiFi 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Highly recommend. Best choice. Excellent.

    I would recommend this to a friend

  • Great Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to hook up and compatible with my internet 3.1 Docsics

    I would recommend this to a friend
Page 14, Showing 261-280 of 320 reviews
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