Customer Ratings & Reviews

The ARRIS Surfboard is an excellent modem/router. It was easy to set up and has performed flawless.

Needed to upgrade when we changed internet providers and wasnt doing to do the “its only $10 a month for as long as you have internet!” Settings are easy to change via the app or web browser. Connection is steady and speed test proves speed is at spec! I also make use of the ethernet connections on the rear for our PC’s Would recommend!

So far so good, works better than my old one. Got tired of Spectrum telling me I need my modem updated, and after several attempts to swap it with Spectrum (Long lines in the store) I decided to just buy my own and will return their equipment when I feel like waiting in line for over an hour lol. I am only using this as a Modem and not using the router features as I already have a wireless router. I did find instructions online to disable the routing functions and only use as a modem. I looked this info up before making my purchase. Will use as a spare if my wireless router ever dies. While switching the settings to Modem only, I did notice the interface seems a bit slow with navigation. Loads the different pages very slow which is not fast enough for my liking, however since I only need this as a modem. Once configured, I have no need to go back into the settings. All and all, my speeds are defiantly faster. I wish spectrum would give me faster upload speeds as 11 Mbps is a bit slow for my needs. No fault of this device, it works as it should.

Very easy to setup. Coverage much better than older Arris.

I’ve had this for several months now and am very happy with connectioning to the internet. I am a Xfinity customer and had no issues setting up. Very easy and i like the model design.

This product works great. I would highly recommend it. We nought it so that we don’t have to pay Verizon for renting their modem / router! This is a great item to have and avoid having to pay Verizon for modem/ router rental fees!

I did a lot of research to find my best option for the money I was able to spend. I am completely satisfied with choosing this router/modem combination. My internet speeds have vastly increased. I am no longer having any internet interruptions.

Easy to set up, app easy to understand. I bought it because it was supposed to be compatible eigh my xfinity 1000 mbps download and 300 mbps upload. But come to find out 2 weeks after exchange was over its not compatible with my isp the upload at its highest is about 50 mbps. Other than that, great for normal use wifi, and ethernet plug. Not recommend for xfinity. Good product thought.

It worked with Xfinity (we returned the rental modem). As expected it took a phone call and a good amount of time on that call to get it all set up, but once we did, it worked fine. We did return it though, because while we were switching to this modem, Xfinity made an offer for an upgrade and a free modem for less than we've been paying. Go figure. I would not hesitate to buy this again.

Very easy to setup. Interaction with tech support was excellent. Performance vs. our ISP-provided cable modem/WiFi router is like night and day. BB provided this device at a good value.

Arris surfboard modem router work better than breezeline equipment. my speed from up and no buffering

I purchased Arris G34 to replace my more expensive Motorola modem (junk). It is much faster, more reliable, and it restarts itself. Easy but very limited modem setup.

This modem is great with wifi and provides closer speeds to what i pay for compared to comcast moden was rented for 8 years at 16 bucks a month so its well worth it to own ypur own. Plus with total tech protection you have no worries. If your on the fence the set up is simple only a power cord and a coaxial cable and comcast will activate with about 15 minutes of your time. Thabk me later

Had it for 4 months. Pleased. I updated from a 10 year old model. Just keeping up with newer tech. Easy setup. Runs as expected.

Was fairly easy to hook up. I have not had any issues with it.

Has been pretty solid with no issues and easy to setup.

The setup process is remarkably straightforward, often taking only a few minutes with the help of the accompanying app. With the power of Wi-Fi 6 technology, this device delivers a significant boost in performance, providing faster speeds and a more stable connection, even when multiple devices are streaming, gaming, and working simultaneously. This modem and router combo is a great way to say goodbye to monthly rental fees. It's perfect for a small house and the price is reasonable.

Works as intended and the ethernet is great! Price is a bit steep but it’s a good investment

great combo pack, easy to set up and use. it replaced my last one and is twice as fast.

Great to have associates who have an extensive working knowledge of computers. You get your moneys worth with Best Buy membership plan.