Customer Ratings & Reviews

I've had this Arris Surfboard for a little over a month now. It has worked fine after the initial setup. If you are a Cox customer wanting to purchase this item, just know that you will have to call a Cox rep to complete the setup. This is not plug and play for Cox customers.

Quick and easy setup. Works great and gives the speed needed.

This one is better than the last one, This one is much faster and no buffering and I love that. So yea Its a must buy if you want to own your own router.

Works great. Easy setup. One of the few easy options if you have Sparklight Internet

Works great really fast. Does not take up too much room

Solid Router/Modem combo. Pros: fast, looks nice, compatible with major isp. Cons: app is not very intuitive. Great option on sale.

Set up was easy app works awesome and so far its working great

Paired with a new desktop, our speed is improved greatly and all of our connected devices are working optimally.

works good, easy setup. everything connected flawless.

It worked with Xfinity (we returned the rental modem). As expected it took a phone call and a good amount of time on that call to get it all set up, but once we did, it worked fine. We did return it though, because while we were switching to this modem, Xfinity made an offer for an upgrade and a free modem for less than we've been paying. Go figure. I would not hesitate to buy this again.

really nice product used it for a long time and works great

Easy setup. Connection quality and range is good. Excellent performance.

the modem was a good price and it worked well, the app UI was not the best but after setup it did exactly what I expected.

Seems to be working ok but signal strength too weak for my basement & not sure about 2nd floor….going to get some sort of antenna type thing which was not necessary with our previous Arris modem/router

Excellent product it was just what I needed. No more lag and great for streaming

It's treating me well. Easy to set up and use. Pretty good product.

Amazing modem router combo. Easy to setup, brings out the best in my internet service. Besides the speeds i think the most impressive part is the wifi range is far longer than any I've ever seen. I can get half way down the street and still have signal. My only slight complaint is the built-in in software is a little lacking doesn't give as much control as id like and isn't the best to navigate. Otherwise I would of gave it 5 stars

Some of the best money I have ever spent!!! I really am impressed with the Arris Modem/Router. Both my laptop and TV work better than before I got it. My older router would record TV programs and have breaks in the playback, but not with this one. The sales person said it was good - and he was so right.

Replaced rented xfinity unit. Less bulky on desk top. Set up instructions were a bit confusing. Works just fine, should pay for itself in about 10 months.

The product works great and the modem router combo is good value. Setting up with provider, Xfinity, was very easy. The smartphone app is needed to set up the device. I was able to do so and rename my network and password, but the app has technical issues that doesn’t allow some of its features to work. Its okay as the device otherwise functions great!