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  • Front. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Angle. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Left. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 11. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 12. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 13. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 14. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.

ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black

Model:
G34
SKU:
6480358
Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 314 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, ease of use, and speed of the SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo. Many find it easy to set up and appreciate its slim size. However, some customers have reported connectivity issues and weak signal strength in certain areas. A few customers also mentioned that the app is not very intuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 314 reviews
  • Pros mentioned:
    Overall performance

    Bad UI Good Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the modem was a good price and it worked well, the app UI was not the best but after setup it did exactly what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Setup
    Cons mentioned:
    App

    Works fast and little hassle. Requires smartphone.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works great and the modem router combo is good value. Setting up with provider, Xfinity, was very easy. The smartphone app is needed to set up the device. I was able to do so and rename my network and password, but the app has technical issues that doesn’t allow some of its features to work. Its okay as the device otherwise functions great!

    I would recommend this to a friend
  • Cons mentioned:
    Signal strength

    Multi-level homes beware!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working ok but signal strength too weak for my basement & not sure about 2nd floor….going to get some sort of antenna type thing which was not necessary with our previous Arris modem/router

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    nice product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice product used it for a long time and works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Arris Modem/Router Is Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best money I have ever spent!!! I really am impressed with the Arris Modem/Router. Both my laptop and TV work better than before I got it. My older router would record TV programs and have breaks in the playback, but not with this one. The sales person said it was good - and he was so right.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    rooter modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good speed easy installation and has app for control your devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Little tower of power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced rented xfinity unit. Less bulky on desk top. Set up instructions were a bit confusing. Works just fine, should pay for itself in about 10 months.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Finally upgraded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product it was just what I needed. No more lag and great for streaming

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    I do not understand the title need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's treating me well. Easy to set up and use. Pretty good product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    The only stable thing in my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this puppy it’s spectrum for ,moths with no prob

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install it is slim and not bulking in size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Top Notch Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and was easy to set up. Very good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Modem/Router this is the one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new Modem/Router this one works great. Get one like this today. Super fast speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Router review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well downstairs but the upstairs still gets sluggish slow down. I am not sure if it is the company or the new router since both were upgraded. All and all it seems to work really good for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    router/moden

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combination router/modem is so convenient and works great. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Modem/Router Easy Peasy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up. Exactly what I needed.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Modem/Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look of this item it seems to be working fine however sometimes we seem to loose the connection. We are not sure if the issue is the modem or wifi supplier. I would purchase it again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had no issues with my internet (aside from a power outage) I download a lot every week day for work and it’s worked like a charm. It saves space to have a modem and router all in one. I’m glad the Best Buy associate I spoke to recommended this to me and would recommend this product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Speed and Range!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This surpassed my expectations, really great performance

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Aris G34

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , works as advertised. WiFi never drops

    I would recommend this to a friend
Page 4, Showing 61-80 of 314 reviews
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