Customer Ratings & Reviews

Easy set up and great technical support! Works great and doesn’t drop out. I used technical support because it failed a software update and they forced it remotely.

The product works great and the modem router combo is good value. Setting up with provider, Xfinity, was very easy. The smartphone app is needed to set up the device. I was able to do so and rename my network and password, but the app has technical issues that doesn’t allow some of its features to work. Its okay as the device otherwise functions great!

Previous rougher I had was to slow and couldn’t keep up with the amount of gaming I do but with this one it’s able to keep up .

Quick and easy setup. Works great and gives the speed needed.

It works great. However still has lack of speed and data support. Overall all happy with results.

Easy to install and work great would recommend buying this

Over the yrars we have purchased our Routers and Modems rather than lease from our provider. We purchase a few steps up which means we aren't replacing these as often as the lease items which saves a dollar or 2. What I like is the all in one feature. It saves room on the desk. The item is stylish. The challenge with having your own items is the hours, and yes I do mean hours it takes to get the internet provider an the manufacturer to synch the item. It did take the better part of 2 days of phone calls to get this sucker up and running. If not for that I would have given it 5 stars.

Perfect addition and after installation it works perfectly.

Works great. Easy setup. One of the few easy options if you have Sparklight Internet

Easy to set up, work very well, eliminated the buffering I was experiencing on my tv

Modem was easy to install. It did act like the instructions said. Overall, less than 1/2 hour.

Works well and blends in well. I am very happy with it.

I've had this Arris Surfboard for a little over a month now. It has worked fine after the initial setup. If you are a Cox customer wanting to purchase this item, just know that you will have to call a Cox rep to complete the setup. This is not plug and play for Cox customers.

Best router price i could find for tbis router. A d it works great

Works great so far. Didn't expect my old Modem and Router combo to fail, but this was purchased and is exactly what I need. Set up was quick, and connections work great so far! Hope it lasts longer than my other Arris model did!

Set up was easy app works awesome and so far its working great

I needed a basic modem/router combo, and the price was reasonable. I had to download the app to install, but has worked well since.

Worked great and is what was recommended by our ISP. We did end up not needing it though as our old modem/router started working again. However, we did set it up and support walked us through the setup.

Easy setup. Connection quality and range is good. Excellent performance.

Works great with my Xfinity Gigabit internet . Awesome WiFi speed and reliabilty