Customer Ratings & Reviews

Easy set up. Nice features and coverage. Connected to Xfinity Internet easily.

Easy to connect with server. Having no issues. Great support.

So far modem is working well, the app wasn’t as easy to use as it could be, but had no issue with the hardware. Seems to have similar WiFi range as my nighthawk router, so happy with that. It is not compatible with voice over cable service, but I did not need that feature.

Faster than my old one that got struck by lightning.

I purchased Arris G34 to replace my more expensive Motorola modem (junk). It is much faster, more reliable, and it restarts itself. Easy but very limited modem setup.

Nas was my cashier. I was only able to barely afford this modem. I asked if they recycled. He immediately spoke about their recycling program and how I could get a discount. It was incredibly helpful financially.

replaced outdated modem. so far, so good. took store recommendation.

good modem had issuses with internet company so i sw

I previously would rent a modem/router from xfinity but when i moved in with my gf it just wasnt practical anymore. This provides pretty good wifi on a cheap budget. Would definitely recommend. I even game on it with no issue.

This is the best router ever. Super fast speed getting 1GB with Spectrum.

It was easy to set up even for a relatively novice at this stuff. It works good and is better than paying Xfinity $15/mth

It is OK. My old printer would not connect, so I had to buy a new printer. My Roku does not stay connected and I have to restart my Roku every time I want to stream. Not a good look for this router.

The modem/router was very easy to install. The instructions were straight forward and the codes needed were available on a small card. Access to the Internet has been easy.

Needed to upgrade my old ARRIS modem/router, and this one more than fit the bill. It's a great modem/router that easily handles my upgraded higher internet speed at home. WiFi works perfectly. It was very easy to set up, but had to call both ARRIS and Xfinity to get it registered and working with my internet. My newest work laptop doesn't even have a slot for a cable connection (have to use WiFi), but the router can handle up to 4 wire connections if you need that.

Seemed to improve the range of my internet, however somewhat complicated when it comes to modifying settings such as changing the password. Also seems to have to be reset periodically because of lost internet connection.

Easy set up (and I lack modern technology skills). Plenty of range in our single story 2000 square foot home.

Excellent and reliably fast wifi using this router modem combo! I appreciate the ease of setup and rarely if ever experience disruptions.

While the setup was generally simple, the fact that my in-laws do not have a smart phone made this terribly convoluted. It resulted in setting up the modem as myself and then go through several adminstration changes to get the account back in their name. Speed, etc, are all acceptable.

Setting up with Xfinity was easy, then setting up the network with the Surfboard app was smooth. You can set up 2 bands (2.4 and 5) or merge the frequencies for a single band.

I am totally satisfied with this product and will be getting another one for our vacation home. Technician set it up with no problems. No more monthly rental fees for me.