Customer Ratings & Reviews
- Model:
- G34
- |
- SKU:
- 6480358
Customer reviews
Rating 4.3 out of 5 stars with 383 reviews
(383 customer reviews)Rating by feature
- Connection Quality4.4
Rating 4.4 out of 5 stars
- Performance4.4
Rating 4.4 out of 5 stars
- Setup4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo for its overall performance, ease of use, and simple setup. Many customers are happy with the speed and slim size of the product. However, some customers have reported connectivity issues and weak signal strength in certain locations. A few customers also mentioned that the app is not very intuitive.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Modem/Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the look of this item it seems to be working fine however sometimes we seem to loose the connection. We are not sure if the issue is the modem or wifi supplier. I would purchase it again.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Speeds like lightning!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired with a new desktop, our speed is improved greatly and all of our connected devices are working optimally.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
nice product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really nice product used it for a long time and works great
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great in apartment life- 1800sq ft place centrally located. multiple devices with no lag.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had no issues with my internet (aside from a power outage) I download a lot every week day for work and it’s worked like a charm. It saves space to have a modem and router all in one. I’m glad the Best Buy associate I spoke to recommended this to me and would recommend this product to others.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Flawless
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced the Cox router with this Arris and it was easy to set up and has worked flawlessly. I like that it has the 2.4 and 5GHz Bands since my security cameras are 2.4 and my music streamer uses the 5GHz. I highly recommend this router.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
I do not understand the title need.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's treating me well. Easy to set up and use. Pretty good product.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great weefee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up with a strong, fast connection to all of my devices. The app is user friendly, all in all it's a solid wifi router.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product works great . No issues at all. Worth buying
I would recommend this to a friend Rated 5 out of 5 stars
Nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem was very easy to install and works well. I had not realized how poor the quality of my phone conversations were until after I installed this. I have no phone service without wifi where I live. People began to comment about how clear the sound was.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cable modem and router works amazing with isp provider
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed and really reliable. Easy to install
I would recommend this to a friend Rated 5 out of 5 stars
Happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BB associate suggested this unit to work with our WOW connection. After connecting we’ve had better speed results & connections Thanks BB
I would recommend this to a friend- Pros mentioned:Setup
Rated 3 out of 5 stars
slow speed due to optimum end
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to install and optimum setup is easy but the speed is a lit slow in comparison with gateway 6. internet plan is 300 mbp here. but no complaint since
I would recommend this to a friend Rated 5 out of 5 stars
Good Routes for The Price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love Arris Products and this one is no different. It stay connected all the time. Only thing i dont like is the App is Awful. Hopefully Arris will upgrade the App. But no issues so far.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 4 out of 5 stars
arris
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set up was pretty easy. What I don't like is that we get kicked off the wifi a lot and takes a long time to reconnect.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Brian
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product! I would totally recommend this unit! Works great easy set up!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Finally upgraded
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product it was just what I needed. No more lag and great for streaming
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great wifi reception throughout the house very fast and easy to set up
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great ARRIS modem/router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to upgrade my old ARRIS modem/router, and this one more than fit the bill. It's a great modem/router that easily handles my upgraded higher internet speed at home. WiFi works perfectly. It was very easy to set up, but had to call both ARRIS and Xfinity to get it registered and working with my internet. My newest work laptop doesn't even have a slot for a cable connection (have to use WiFi), but the router can handle up to 4 wire connections if you need that.
I would recommend this to a friend
