Early Black Friday DealsNew Doorbusters every Friday.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Angle. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Left. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 11. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 12. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 13. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.
  • Alt View 14. ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black.

ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black

Model:
G34
SKU:
6480358
Your price for this item is $194.99
The comparable value price is $199.99

Customer reviews

Rating 4.3 out of 5 stars with 309 reviews

Rating Filter

Rating by feature

  • Connection Quality

    Rating 4.4 out of 5 stars

  • Performance

    Rating 4.4 out of 5 stars

  • Setup

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, ease of use, and speed of the SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo. Many find it easy to set up and appreciate its slim size. However, some customers have reported connectivity issues and weak signal strength in certain areas. A few customers also mentioned that the app is not very intuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 309 reviews
  • Pros mentioned:
    Ease of use

    Completely Satisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up (and I lack modern technology skills). Plenty of range in our single story 2000 square foot home.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Not for Non-Smartphone Users

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the setup was generally simple, the fact that my in-laws do not have a smart phone made this terribly convoluted. It resulted in setting up the modem as myself and then go through several adminstration changes to get the account back in their name. Speed, etc, are all acceptable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Reliable Router

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and reliably fast wifi using this router modem combo! I appreciate the ease of setup and rarely if ever experience disruptions.

    I would recommend this to a friend

  • Good and compatible with Xfinity

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up with Xfinity was easy, then setting up the network with the Surfboard app was smooth. You can set up 2 bands (2.4 and 5) or merge the frequencies for a single band.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Arris G34 wifi cable modem.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with this product and will be getting another one for our vacation home. Technician set it up with no problems. No more monthly rental fees for me.

    I would recommend this to a friend

  • great item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great in apartment life- 1800sq ft place centrally located. multiple devices with no lag.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Easy to set up and works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with Xfinity and works well. It seems to have a pretty long range. I haven't had any issues with signal anywhere in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Arris G34 Cable Modem w/WiFi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cable modem with WiFi is doing great for me right now. I'm happy with the speed. Stays connected to ISP.

    I would recommend this to a friend

  • Great machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Powerful, future proof, stable, and the setup and management of setting is easy.

    I would recommend this to a friend

  • RECOMMENDED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old router was acting up really bad..Did a lot of research and decided on the arris surfboard router..So glad I did it has been working great..No dropped internet connection since I fired it up...Highly recommend this router modem combo.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Does the job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It was exactly what we needed. Installing was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good item

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised. Great connection quality, performance & setup

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Works great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this has been great. We have used this for a couple of months and have had no problems.

    I would recommend this to a friend

  • Surfs with broken board sometimes

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good item, just can't carry the load of a person working from home. Buffers a lot, during TV watching, and my wife's phone calls sometime drop due to low coverage. Then there are days when everything is "perfect"! I believe that COMCAST is monitoring our signal and preventing the service to operate to it's full potential, since they control everything.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Simple & Easy

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best WiFi product that I’ve bought in awhile. No issues and super easy set up and the app is helpful.

    I would recommend this to a friend

  • My second purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation and fast service The internet works better

    I would recommend this to a friend

  • Router/modem

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would be a little easier to set up but hubby got very impatient. We called for help and finally got all 3 TV’s and both phones and one of the computers set up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Buy instead of rent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to buy a modem instead of renting one. This was decently priced and so far has given no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Great all in one modem/router.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only regret is not buying this sooner! Easy set up, love the guest networks for added security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    New Router/Modem combo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On line employee recommended. Very happy with this item.

    I would recommend this to a friend
Page 7, Showing 121-140 of 309 reviews
Sponsored

People also viewed

  • ARRIS - SURFboard S34 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
    Your price for this item is $219.00
  • ARRIS - SURFboard DOCSIS 3.1 Multi-Gig Cable Modem & Wi-Fi 6 Router Combo - Black
    Your price for this item is $315.99
    The comparable value for this item is $329.00
  • NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
    Your price for this item is $192.99
  • ARRIS - Surfboard Wi-Fi 7 Router with DOCSIS 3.1 Cable Modem - Black
    Your price for this item is $599.00
  • ARRIS - SURFboard S33 32 x 8 DOCSIS 3.1 Multi-Gig Cable Modem with 2.5 Gbps Ethernet Port - White
    Your price for this item is $199.00