Customer Ratings & Reviews
- Model:
- G34
- |
- SKU:
- 6480358
Customer reviews
Rating 4.3 out of 5 stars with 385 reviews
(385 customer reviews)Rating by feature
- Connection Quality4.4
Rating 4.4 out of 5 stars
- Performance4.4
Rating 4.4 out of 5 stars
- Setup4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo for its overall performance, ease of use, and simple setup. Many customers are happy with the speed and slim size of the product. However, some customers have reported connectivity issues and weak signal strength in certain locations. A few customers also mentioned that the app is not very intuitive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The only stable thing in my life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been using this puppy it’s spectrum for ,moths with no prob
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
ARRIS Surfboard Modem Wifi Router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and change passwords for the 2.4G versus 5G service. It meets my needs for wifi/internet/streaming services. The sales associate at the Martinsburg Best Buy was knowledgeable and helped identify a router to match my requirements.
I would recommend this to a friend Rated 5 out of 5 stars
Good product, good value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work better than the modem/router we were renting from our ISP at a much lower cost.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 2 out of 5 stars
Started off well, but issues in 2 months!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old motorola died one day, so we need a router/modem in a hurry. Got this as i thought it would serve our household, and my remote working spouse. Worked great for a month, but now having lag issues on zoom calls, the 2g band drops out, and wifi lag at the back of our small 1100 sqft house. Outside of return window. So gotta dump it and get something else. Really bummed at this product!
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
More worth than the cost.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!!! More useful and get back our money worth.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris G34
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had it up and running for several days now and it is great - very fast. The only issue I can add is the mobile app to get it installed was glitchy and caused some stress but once I was provisioned by my ISP it was a piece of cake to get it going.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
router/moden
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The combination router/modem is so convenient and works great. Very pleased
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Great price for 2 in 1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to install for someone who has no knowledge nor cares to have knowledge in the techno world. You do have to have your service company out to sync it. Has a very strong range in my 1942 brick home, which my last modem router did not have as strong of an output.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
Not for Non-Smartphone Users
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the setup was generally simple, the fact that my in-laws do not have a smart phone made this terribly convoluted. It resulted in setting up the modem as myself and then go through several adminstration changes to get the account back in their name. Speed, etc, are all acceptable.
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
easy set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy set up and long range. small device and easily hidden
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Arris modem, good addition to Orbi mesh router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was easy and with Orbi mesh system has greatly increased download speeds.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Needed an update.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of a pain to set up initially but after that it's worked flawlessly. Good choice for Xfinity gigabit.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set up and wide reach
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not good at setting electronics up up this was a breeze. Wi-Fi is available in every room. Streaming is easy, without slow downs.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great gaming modem/router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent modem/ router combo. Had to recently upgrade because my previous one was 5 year old and this one has exceeded all expectations. Great for gaming. Well above 400mbps which works perfect for my apartment
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Arris surfboard modem/router
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are satisfied with this purchase. We’re getting good coverage and it was easy to set up.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Router/modem
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was exactly what we wanted. It is doing a great job for what it was designed for.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wi-Fi router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s wonderful it works perfect. We haven’t had one problem with us since we hooked it up.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Speed and Range!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This surpassed my expectations, really great performance
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Surfboard Arris
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup. 2 in 1 with Wifi 6. Can monitor devices on your network via the app.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Aris G34
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product , works as advertised. WiFi never drops
I would recommend this to a friend
